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Three Leaders That News-Talk Radio Needs to Pull off the Beach

These are individuals that are qualified to hold virtually any leadership position in news-talk radio, be it as a Program Director, General Manager or Regional Executive. Amazingly enough, none of them are working in the biz right now and all of them SHOULD be.

Ryan Maguire

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As I wrote previously, news-talk radio faces serious challenges as we head into 2021.  Across the landscape, I sense a serious lack of innovation, a fear of taking risks and cost-cutting that has left many stations as shells of what they used to be.  While economic conditions have a role to play in this, so does a lack of leadership.

Over the course of almost three decades in spoken word media, I’ve been fortunate to work with some amazing leaders.  These people have helped shape who I am not only as a professional, but as a person.

If radio companies are looking for new leaders in the coming year, I’ve come up with a list of three names that they should talk to.

These are individuals that are qualified to hold virtually any leadership position in news-talk radio, be it as a Program Director, General Manager or Regional Executive. Amazingly enough, none of them are working in the biz right now and all of them SHOULD be.

ANDY BLOOM

THE RADIO RESUME:

VP/Programming- Greater Media (1993-95)

EVP- Coleman Research (1995-97)

VP/Programming International Division- Emmis (1999-02)

Operations Manager- CBS Radio Philadelphia (2007-16)

Operations Manager- Entercom Minneapolis (2018)

Andy Bloom remains one of my favorite people to talk to.  He’s not only a legendary radio executive but has also led a fascinating life and career. 

Bloom was the first person to innovate the simulcasting of Howard Stern’s morning show out of New York; launching it in Philadelphia and then Los Angeles.  He’s worked internationally, running stations in Budapest, Hungary and Buenos Ares, Argentina.  He’s also gained experience on the research side of the business as an EVP for Coleman. 

Oh yea, he even worked in politics.

Bloom spent four years in Washington D.C. as Communications Director for Congressman Michael Turner (R-OH) and led both of his successful re-election campaigns in 2004 and 2006.

How can news-talk radio NOT have a use for a person like this?

There are three things about Andy that I REALLY like.  He isn’t afraid to take risks, he’s an absolute wizard with numbers and he’s always willing to tell you what he really thinks.  These are all traits that news-talk radio desperately needs right now. 

Bloom lives in Minneapolis with his wife and children.  He does some writing for Newsmax, some political communications consulting and has dabbled in a few other business ventures.  His last job in radio was a stint running Entercom’s cluster in the Twin Cities, which included legendary news-talker WCCO. He’d be an ideal GM, Regional or Program Director for ANY radio company.

JACK LANDRETH

THE RADIO RESUME:

Producer- WLS/Chicago (1985-92)

Producer- WLUP/Chicago (1992-93)

Executive Producer- KFMB/San Diego (1993-96)

Program Director- WTN/Nashville (1996-98)

Program Director- KNST/Tucson (1998-01)

Program Director- KTSA/San Antonio (2001-02)

Director of News and Programming- CBS Radio Las Vegas (2003-10)

Director of News and Programming- KMBZ/Kansas City (2012-16)

What do think a guy that has worked with the likes of Danny Bonaduce, Paul Harvey and Penn Jillette is doing these days?

The answer: drywall.

Landreth, a veteran radio executive who has had stops in 7 markets across the country in various formats, has been away from radio since being let go from Kansas City’s KMBZ in 2016.  When I called him on the phone recently, I asked him what he was up to?

“Well,” he laughed, “I just finished putting up some drywall in the basement.”

I met Jack when he came to Entercom Kansas City in 2012 to run KMBZ.  I was programming the cluster’s sports station (KCSP) and had been serving as the interim PD at BZ until he arrived.  I remember meeting with him initially and getting him up to speed on everything that we had been doing prior to his arrival.  I even offered a few suggestions.  He proceeded to shoot all of them down.  It didn’t take me long to figure out how LITTLE I knew about news-talk and how much Jack DID knew about the format.  We proceeded to talk daily.  Not just about strategy but how to develop stories, coach talent, and handle a newsroom. 

He was also VERY innovative.  I was amazed at the different ways he’d structure shows, storytelling, and sponsorship packages.    

When I got the gig programming KIRO in Seattle, Landreth was one of the first people that I called.  I ran a lot of my ideas past him and he offered great feedback.  His counsel was a big reason I didn’t bump my head on the ceiling my first 90 days there.

Jack still lives in Overland Park, Kansas with his wife and son.  These days, he’s enjoying working on home improvement projects and being a dad.  Radio’s loss because the news-talk format could use him right now.

DENNIS GLASGOW

THE RADIO RESUME:

Program Director/Morning Host- KNML/Albuquerque (1998-02)

Program Director/Morning Host- KLZ/Denver (2002-04)

Program Director- KFXX/Portland (2004-08)

VP Operations and Program Director- WTEM/Washington D.C. (2008-10)

Program Director- KPAM and KKOV/Portland (2011-13)

Operations Manager and Program Director- Capital Broadcasting/Raleigh-Durham (2013-20)

Dennis Glasgow has a unique perspective as a talent coach because he used to be one himself. 

Glasgow, who grew up in Canada, started his broadcast career working for CBC Television.  His love of hockey led him to stops as a play-by-play announcer for minor league teams in Tulsa and New Mexico.  He went on to hosting stints in Albuquerque and Denver before going into management full-time.  His days in front of the microphone gave him a unique understanding of how-to mentor talent as he knew first-hand the challenges that they go through.

I got to know Dennis during my six years working at Entercom where he garnered a reputation as one of the most innovative PD’s in the company.  He was one of the first programmers in the format to make social media a point of focus with his talent; going as far as creating an award-winning YouTube series while at KFXX in Portland.

Although the majority of Dennis’ career has been in sports (except for a 2-year stint running KPAM in Portland), he’s more than capable of leading a news-talk brand.   In my last column, I made it clear that true talent can work in ANY format.  That goes for managers as well as hosts. 

Dennis has worked with big names like Tony Kornheiser.  He’s gained a reputation as an innovator who is always learning and willing to stay on the cutting edge.  He’s organized and can manage large operations. He’d be an asset to any spoken-word outlet.

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BNM Writers

News is the Only Thing Missing From Election Coverage

Coverage of the election is, as we’ve discussed, still very horse-race-centric, and there’s been, of course, coverage of the various Trump court cases, but where is the coverage of exactly what the candidates plan to do if elected?

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A photo featuring I voted stickers

The first thought I had when I heard NBC had hired Ronna McDaniel as a commentator for $300,000 a year was to wonder how many actual journalists they could have hired for that money. Then, I recalled that NBC had laid off dozens of news staffers just a few months ago. Then, I remembered that I had just recently written a column decrying news organizations throwing pretty much anybody on the air as a “pundit” and this….

This was worse. It’s one thing to grab some rando who happened to be a minor functionary for the Executive Branch. It’s another to hire someone whose job was to promote election denialism and pretend that her opinion is something valuable for viewers. And, yes, it’s just as ridiculous when news organizations hire former presidential press secretaries (that’s you, Jen Psaki and Sean Spicer), their very jobs were to spin everything in their bosses’ favor and now you’re going to pay them big salaries for, um, what? Because they “have a name” or you’re afraid someone else will snap them up? Why them?

The McDaniel deal lasted five days, one completely unilluminating interview, and one unexpected Chuck Todd spine-growing outburst, so it’ll all blow over soon enough. The problem is, though, the part about having fired several news staffers, and what it means in an election year on both the national and local levels. If you have the money to hire an alleged pundit – any alleged pundit – you have the money to hire reporters, and I don’t mean anchors or opinion show hosts.

Coverage of the election is, as we’ve discussed, still very horse-race-centric, and there’s been, of course, coverage of the various Trump court cases, but where is the coverage of exactly what the candidates plan to do if elected? Who’s probing Project 2025 and why isn’t it front-page, first-segment news? Who’s pressing the Biden administration on Gaza? Is anyone reporting on the candidates’ record on climate change?

Beyond prescription drug prices, is anyone digging into the broken healthcare system and demanding answers from the candidates about what they’ll do to fix it (and not letting Trump get away with “I’ll have a better plan, a beautiful plan” without a single specific detail, like they did in 2016)? Why didn’t anyone focus on, for example, the GOP candidate for governor of North Carolina and his incendiary past comments well before the primary?

Pundits are not going to do the legwork on the issues; they’ll just talk about swing states while John King and Steve Kornacki point at their touchscreen maps. We need reporting on the things that matter (and can affect that horse race, even if most people have made up their minds). It shouldn’t just be Pro Publica and scattered independent journalists doing the dirty work.

Honestly, I don’t want to hear the complaints about the quality of the candidates or how this is a rerun or any of that. (We’ll leave that to The New York Times.) We are a horribly underinformed electorate and we got the horse race we deserve. It might just be idealists like me who think that, just maybe, the news media can play a role in educating the public and bursting the bubbles and echo chambers. This country has survived and prospered for a few centuries with the press shining a light on injustice and corruption.

Now, when we need that most, they’re more concerned with what they think will bring them ratings and money (although someone will have to explain to me who thought having Ronna McDaniel as a paid commentator would draw a single viewer to NBC).

Here’s a thought: Don’t lay off reporters, especially in an election year.  Assign them to dig deep on issues that matter to the voters.

Let the pundits talk about that.

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8 Ways to Take Your Commercials From Drab to Fab

Our main source of income is derived from commercials. There are a lot of bad commercials.

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Another reason to read this column, I often add an Easter egg. We are in the advertising business. Our main source of income is derived from commercials. There are a lot of bad commercials. Frequently, clients write these ads. You can excuse it if the spots suck. But when the commercials are written by Account Executives or the production department at the station, it is kind of unforgivable.

I am going to share the most meaningless phrases in commercials.

Locally Owned and Operated

Customers do not care. If customers cared about a business being locally owned and operated, Walmart would not exist. People want service, selection, and value. They do not want to get soaked. When you purchase something, are you willing to pay 20% for a local company? If you say yes, you are wrong. People want a deal.

The Phone Number

Doing 70 down the 405, John slammed on the brakes to write down the phone number for an amazing HVAC Company. That is not how it works people. HVAC companies rarely have or should have regular customers.

Normally, your AC is out. You call the HVAC Company that you are familiar with. Radio advertising allows people to have “TOMA”: Top of Mind Awareness. There are stats that show when a company is advertising on your radio station, their website shows an increase in traffic. When you needed a service for your home, you hit Google and choose the company that you’ve heard of. It’s that simple. I actually heard a commercial asking listeners to add a businesses phone number to their contact list. That is a moronic use of advertising real estate.

Street Addresses

“Tequilaberry’s Prime Rib is located at 106 East Governors Drive in Peoria.” 

The people listening cannot process that detail. You could say “Tequilaberry’s Prime Rib is on Governors Drive just off 10th in Peoria.” That is almost digestible. That creates a picture of where it is.

Trust me, people interested in prime rib will Google you and load the address in their navigation system. Spend that precious spot time selling the experience of the restaurant.

Always Using the Company Owner/Founder in Commercials

Sometimes, it is amazing when business owners are their spokesperson. They have passion and are natural salespeople. Some business owners are terrible at speaking about their product.

When you have a business owner who is a natural promoter, they can drag listeners into their business. I once worked with a family who owned a couple of hardware stores. They spoke about the benefits of visiting their stores. It was heartfelt and real. They promised that their employees can help solve any problem in your home. If you went to that store and had a simple or complex problem, the employees helped you out.

I once worked with a man who owned a really nice flooring company.  For whatever reason, he thought that he was funny. He had spots written by him, his wife, or a kid. The ads were dreadful. They were not funny at all. Account Executives need to talk these clients out of doing commercials like this. Nothing says wacky hijinks like flooring.

Overuse of Numbers

“We have grapes at 99 cents a pound, Chuck steak at $1.99, two-for-one zucchini.”

Trust me, no one driving in city traffic can keep track of that. “The 2025 Chevy Chevette is back with 45-mpg efficiency and amazing 18-inch tires. Prices start at $19,999…  The New Chevy Silverado starts at $32,999.”

It gets really confusing fast.

WWW.

Yes, I hear commercials saying check us on the internet at “W-W-W dot business name here dot com.”

WWW is assumed and not needed anymore unless you are running a Commadore-64 with the latest floppy disc technology.

Yellow Pages Ad

“Check out our new ad in the Yellow Pages!”

OMG, no one reads those damn things anymore. Most people born after 1960 just toss those suckers in the trash. There was a time when the Yellow Pages were the largest revenue generator in advertising. Yes, a book of ads. Like Facebook, without your buddy’s political, vacation, or food posts. It was just ads. Zero content.

I had stuffed salmon tonight that I engineered myself. I would make Sydney Sweeney quite the trophy husband. Set us up. Hey, I am single. It was not that long ago that you would hear a radio ad that promoted a coupon in the Sunday paper.

Well, that copy should be deader than a doornail.

Amateur Theater

A husband and wife discussing their lawn and how she heard about Telly’s Lawn Service from her friend Stacy. 

Those commercials are obviously contrived and not interesting at all. 

______________________________________________________________________________________________________

Open every commercial must have an attention-grabbing opener. “Totally Jammed…  The floor covered with the guest towels. Fearing the horrific consequences of another flush…  I did the right thing. I called ABC Plumbing. Quick service, a great price, and peace of mind.”

The next time that the plunger is failing to get the desired results, the listener of that commercial will identify with the very realist scenario.

We are in the advertising business. Use radio as it was meant.

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The Lost Art of Using Sound as a Springboard

Use sound it wherever you can. All you need is a loyal, capable and willing board operator, to go along with a conscientious host.

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A photo of Jon Stewart hosting The Daily Show
(Photo: Comedy Central)

Jon Stewart was the first guy to do it — take a politician’s words from the news of the day or week. Search his or her entire past and find a sound byte saying the exact opposite.

It became an art form – and a great way to keep people accountable.

Most radio operations don’t have the resources necessary to consistently do something like that, but truth be told, that kind of journalism isn’t really the point of this week’s column.

It’s an example of the simple power of sound. We need to use it more within our shows. Use sound it wherever you can. All you need is a loyal, capable, and willing board operator, to go along with a conscientious host.

Speaking from experience, not doing it is lazy.

Doing it takes minimal effort and helps conversations tremendously – especially when it’s in real-time. I know. I’ve been there – missing opportunity after opportunity because I didn’t think of it, ask for help or just do it myself.

Put simply, good sound is a better springboard to a question than just a question.

Just the other day, I realized how well it works and how little I’ve been doing it.

Here’s what happened.

We have one particularly heated congressional race in our state. The Republican candidate is running for a second time after narrowly losing in 2022 in an election where Connecticut’s gubernatorial candidate from the same party got smoked, and the Republican presidential candidate lost the state as well.

This time around, there’s a struggling Democratic President with real doubts about the economy and the country’s standing in the world.

Put simply, the Democratic congressional incumbent has a massive task ahead to get re-elected.

On my show, I try to be consistently independent and be a place for both parties to appear with the expectation that the conversations will be fair and honest.

The Republican candidate came on the show earlier this month, and we went through a number of issues. Connecticut is a relatively strong Democratic stronghold, where the party controls the legislature, the Governor’s Mansion, and the entire congressional delegation.

Having said that, the largest voting block is unaffiliated, so appealing to independents is crucial for either side to win. I asked the Republican candidate twice about whether he will support Donald Trump, and both times, he equivocated. I asked the follow-up, we were on the record, so I moved on.

The following week, his opponent, the Democratic incumbent, was scheduled to appear on the show. Before her arrival, I realized the Trump Q&A should probably be replayed for her. Duh.

My producer found it, clipped it, and had it at the ready. I felt that I should have realized it sooner and not put some added strain on my partner’s morning routine. He was fine, but it definitely added unnecessary work within the show.

Lesson learned.

The sound byte worked well. I played it. She responded. We moved the story forward, and it was compelling – as you might imagine, the topic of Trump vs. Biden is pretty compelling these days.

By no means did it create a “wow” moment. That would be a little much. But it did make the show better, using the opponent’s own voice as opposed to my paraphrasing something. That lends credibility, not only to the topic but also to the show. He gave this important answer on our show, and she gave her response … on our show.

My final thought on this is that we (I) need to look for more places to utilize sound as a springboard to conversations, as opposed to simply raising the topic and discussing it. Maybe you’re already good at it and do it all the time, but this past week, I realized I need to push myself to do it more.

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