Connect with us
BNM Summit

BNM Writers

Listener Engagement in NTS

Taking a look at the ratings and trends of three different markets. The #1 New York, #7 Washington D.C. size markets, #38 Raleigh-Durham to see if the trends were pointing to rewarding increased engagement.

Chrissy Paradis

Published

on

Photo by Dejan Krsmanovic CC BY 2.0.

News/Talk/Sports on the climb in trends and ratings —how important is listeners engagement and how do you creatively navigate increased audience involvement?

I took a look at the ratings and trends of three different markets. The #1 New York, #7 Washington D.C. size markets, #38 Raleigh-Durham to see if the trends were pointing to rewarding increased engagement.

D.C.’s ratings show that News/Talk stations dominated the post-election chaos snagging three of the top ten, more specifically the top five stations in the market. In WTOP-AM second, third and WMAL-FM in fifth place looking at the terrestrial monthly PPM ratings for persons 6+ according to Nielsen.

Raleigh-Durham, at #38, encapsulates and reflects the qualities of many of the other midsize markets across the country. Raleigh-Durham, home to four terrestrial news/talk stations has followed the patterns demonstrated by the aforementioned markets with the two stations among the top then, more specifically the top five. WTKK-FM, home to The Rush Limbaugh Show nabbed the second place spot and WUNC-FM, NPR’s flagship, landed in third place October and November.

There is obviously no shortage of programming options in the #1 market of New York City, particularly when it comes to the format News/Talk/Sports. However, the November and December 2020 books have had four News/Talk stations among the top fifteen (WNYC-FM, WINS-AM, WOR-AM and WCBS-AM / WLIR-FM). The post-election controversy combined with the pandemic have the news cycle buzzing with fresh content which has caused a seismic impact in the radio world; where even the stations that consistently deliver every winter  in trends/quarterly ratings for their historic success in specifically delivering Christmas/Holiday music, have been far less dominant thus far.

The SiriusXM presence has become increasingly mainstream and an incredible resource for programming—a powerhouse with over 150 stations consisting of highly specialized stations within each category or format. SXM offers a great deal of talent from the terrestrial world, as well. In my time working for SiriusXM, I worked for TJ Cutini and BSM’s Matt Fishman. Given TJ’s impressive resume marking his decade of experience with SiriusXM Sports programming, Cutini also worked in terrestrial radio within the News/Talk format.

TJ Cutini expands on the opportunity that the format presented.

As someone who’s spent time in news talk terrestrial radio and sports on a national level with SiriusXM, what separates the News/Talk format from Sports only format?

TJ Cutini: I’ve honestly found both formats to be very similar. The subject matter is vastly different, but the mechanics are all the same. A sound bite is a sound bite, whether it’s a Senator talking about the next round of COVID-19 funding, or a football coach talking about the pass rush of their next opponent. In my career, I’ve jumped back and forth between news and sports more than a few times, and I’ve always felt comfortable adjusting every time.

Even the audience engagement behavior is similar between the two. A sports talk host in Pittsburgh might catch a ton of flack from listeners for heavy criticism of Ben Roethlisberger, just as a conservative talk host would for criticizing the Trump presidency.

I asked Cutini what he had felt he learned about the value of connecting with the audience during his impressive career in News/Talk/Sports?

TJ Cutini: The lessons are pretty similar between the two. Know your audience. Don’t be afraid to be critical of the thing they like, but have facts to back up that criticism, otherwise you’re going to get roasted.

The fact of the matter is you absolutely run the risk of getting obliterated by listeners who miss an old lineup, have allegiances to another show in the market that you’ve put in jeopardy or simply want to connect with you on a more personal level. The best way to tackle potentially getting roasted by listeners? Lean into it and offer them an opportunity to communicate with you on social media, on your show or station event. One of the most creative and beloved traditions I have encountered in this industry is the annual Festivus show that ESPN Las Vegas’ Cofield & Company honors every December 23rd. The Seinfeld inspired holiday called Festivus show encourages listeners, friends, haters and colleagues to partake in “the airing of grievances,” and the rules are described in the iconic Seinfeld episode. The ability to laugh at yourself, know the audience and don’t take things too personally all allow for a greater connection with the listener. That show airs live Wednesday, December 23 from 3-6 PST on ESPN Las Vegas and online at LVsportsnetwork.com.

To expand on the listener dynamic, I spoke with another seasoned radio veteran—Carmen Conners. Former co-host of The Morning Rush with KC ODea and Carmen Conners on Rush Radio weekday mornings on WRDU/WTKK and WPTI (Raleigh-Durham and Greensboro).

Conners’ comprehensive contribution to the industry is immeasurable and unique. Her career as a morning show host led her to multiple markets and formats—taking the bull by the horns in rock, Hot AC and News/Talk formats across the industry. She never lacked authenticity or the complex understanding of the fundamentals associated with radio, thriving especially when it came to building relationships with listeners.

What did the News Talk format offer you, as a host with significant experience hosting morning shows on other formats?

Carmen Conners: It offered me a chance to be a grown-up!  Don’t get me wrong, I still had fun and could bring time-honored elements such as parody songs and doing bits with our producer/interns, into the show. But with The Morning Rush on Rush Radio, I had the chance to delve into our country and our world and talk about how it worked. The discussions were more intelligent with a much deeper subject matter.

How did the Rush Radio format differ from other formats when it came to connecting with the show and stations listeners?

Carmen Conners: When it comes to the difference in connecting with listeners, before rush radio, the connection with listeners was very superficial. We were bound only by the request for a song and subsequent hope in which it would be fulfilled, or a contest result. Perhaps, an immediate hope that one would be caller number 10. But Rush Radio was significantly different in the sense that our listeners didn’t just turn on a radio station; they came through the front door and sat down at the kitchen table to have a cup of coffee and talk news and politics with us. Rush Radio was a miracle to them! It was a local radio show that they had access to and they could talk about the two things they weren’t able to mention before. They were loyal to a degree that I’ve never seen before in over two decades of radio.

Subscribe To The BNM Rundown

The Top 8 News Media Stories of the Day, sent directly to your inbox every afternoon!

Invalid email address
We promise not to spam you. You can unsubscribe at any time.
Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

BNM Writers

How KDKA Transformed Overnights to Grow Its Future and Reach Younger Audiences

“The overwhelming feedback has been positive. It makes us local, it gives us a bench … it makes the radio station’s brand bigger and connects us in different areas.”

Garrett Searight

Published

on

A photo of the cast of KDKA Next Take and the KDKA logo
(Photo: KDKA)

In February, venerable Pittsburgh news/talk station KDKA announced a partnership with the University of Pittsburgh that would see students from the college host a weekday overnight program.

The program — KDKA Next Take — is heard from 1-5 AM and replaced the nationally syndicated Red Eye Radio in the Audacy-owned station’s lineup.

A product of the imagination of Audacy Pittsburgh Senior Vice President and Market Manager Michael Spacciapolli, he believes the show has been a success in its early run.

“The show certainly offers a different perspective on the way that this generation looks at the world and from their viewpoint as opposed to other hosts who are in a different time in their life than them,” Spacciapolli said. “So we certainly are able to share a different point of view from them, while at the same time utilizing those points of view on social and getting them to really engage the radio station from a social perspective and hopefully engaging in and not just speaking to, but engaging people in that demographic, as well.”

Needing to attract younger audiences has been at the forefront of the news/talk radio industry for quite some time. Another issue discussed by leaders of the format are often centered around where stations will find the next crop of young talent.

With the partnership with Pitt, KDKA took the initiative to seek out those who might be interested in a radio career, rather than hope those potential employees found them.

“I’m always looking for great talent. Everything I do and in every aspect of the radio station, I’m looking for the most talented people. I’m always looking for where is the next great talent in everything we do,” said Spacciapolli. “This gives me the opportunity to have them working with us on an everyday basis and learning everything they do — from their work ethic, to their thought process, to their ideas. It gives me an opportunity to have our own ‘bench’ and have an opportunity to see where talent could come from in the future.

“There’s going to be talent there that we are potentially going to take a look at in different roles. Do they leave Next Take when their time is up on the show and do they immediately become full-time hosts? Probably not. But can they become part-time hosts? Sure,” he added. “Can they become producers? Absolutely. Can they become reporters? Can they become part-time reporters? Absolutely. Working with us gives us the opportunity to certainly move in that direction much more quickly and confidently than we would have previously.”

For decades, overnights were a proving ground for aspiring hosts. The daypart allowed for opportunities for young hosts and provided a low-pressure timeslot to experiment and hone your craft. But with the rise of automation and syndication, those positions have largely fallen by the wayside.

However, Audacy Pittsburgh looked at the partnership with the college and saw opportunity. The collaboration allows a younger generation access to the station that is largely dominated by older hosts and listeners.

Additionally, it provided even more local coverage to a station that prides itself of being “The Voice of Pittsburgh.” That factor wasn’t lost on Spacciapolli.

“A big part of my vision was it gave us the opportunity to be local, gave us the opportunity to be local overnight, which for me is how we win in this business is being local, staying local, talking to people in Pittsburgh about Pittsburgh, and this gave us the opportunity to do that on a pretty big scale and with fresh content every day.”

It would be natural for a full-time or even part-time employee of the Pittsburgh news/talk station to be jealous that a four-hour program was being given to college students. But that hasn’t been the case, Spacciapolli shared.

“The overwhelming feedback is very positive … Because there’s no expense it’s not like it’s somebody else could have been doing it. It would have continued to be syndicated if we weren’t able to do it through the partnership with the University of Pittsburgh. So it just makes the radio station’s brand bigger. It connects us in different areas and hopefully grows the brand and gets the brand younger.”

The program is recorded live-to-tape earlier in the day before airing in the 1-5 AM timeslot, which allows for some fine-tuning and takes the pressure off the radio novices, while also allowing them to helm a show instead of working in the wee hours of the night while trying to focus on their studies.

Spaccipolli shared that an overnight program hosted by college students interested in one day working in the industry doesn’t have to be proprietary to KDKA. He said there’s one deciding factor in the success of the endeavor.

“It’s about the relationships and the partnerships. And, fortunately, I have a great relationship with the University of Pittsburgh, they’re a great partner. I was able to get deep enough into this relationship with them and find ways to potentially make this work,” he stated.

“This is not easy. It’s not something you can pull off easily because, traditionally, I think, people think about it and they think, ‘Oh, there’s got to be significant expense.’ And in this situation, there’s not because that wouldn’t have fit our model for where it is and what we’re trying to do with it. So there isn’t that expense. You’re not gonna be able to make it work everywhere. Fortunately, we were able to do it here.”

Subscribe To The BNM Rundown

The Top 8 News Media Stories of the Day, sent directly to your inbox every afternoon!

Invalid email address
We promise not to spam you. You can unsubscribe at any time.
Continue Reading

BNM Writers

Jordan Peterson Has a New Model for Higher Education

“We built a social media network into the platform and we hope that it will be the best social media network that there is.”

Rick Schultz

Published

on

A photo of Jordan Peterson
(Photo: Jordan Peterson)

Is it time to give higher education a makeover? Yes – according to one of the world’s preeminent thought leaders — Jordan Peterson — who is changing the game for higher levels of learning.

A segment this weekend on Fox News Digital highlighted famed psychologist and author, Jordan Peterson, as he discussed his new mission to educate the masses in a new and innovative way through his new start-up, the Peterson Academy.

“So what have we got with Peterson Academy?” he began. “Well, it’s a University in that we feature the best University professors in the world. And I have the privilege of being able to call on such people and to make them a good offer and to have them participate avidly and to teach only what they really want to teach in the way they want to teach it.”

Peterson, Professor Emeritus at the University of Toronto, has written three books that have sold more than seven million copies. A simple online search will turn up many of his most notable philosophical monologues, covering such topics as morality, finances and culture. His massive worldwide following allows him to call on the best of the best to teach through his new venture.

“We bring them down to our studio in Miami or go to their home country to film them and we’ve produced, I think, the best courses that have ever been filmed. Not only in terms of their academic content but also in terms of the production quality. So very high-quality production levels, using animation and background images and all filmed in front of a live audience,” Peterson noted. 

Collaborating with students is old hat for Peterson. Throughout his career, he has taught some of the most highly regarded courses at Harvard and the University of Toronto. In addition, he has published more than a hundred scientific papers with his students and co-authors. And his material will not be the run-of-the-mill brainwashing many think their children receive at typical colleges and universities.

“Very focused courses. No politically correct nonsense,” Peterson said of the course material at Peterson Academy. “The opportunity for people to obtain a bachelor’s degree to begin with. We’re not accredited but we’re working on that, and we have ways of dealing with that that I can talk about.”

Due to government collusion through the student loan industry, costs for higher education have skyrocketed in recent decades. As many experts have pointed out, rising tuition costs are caused by the government’s insistence on saddling teenagers with astronomical debt loads. All to the benefit of mostly far-left universities and their personnel, who live off the taxpayer largess.

“We hope to bring down the price of a bachelor’s degree or bachelor’s degree equivalent by, like, 95 percent. And I think we can do that,” Peterson said optimistically. “But more than that, we have stellar lecturers and we have stellar courses. We have accreditation processes, examinations let’s say, that teach while the examinations are occurring.”

In his mind, however, the new organization will add much more value than just nuts and bolts education. 

“More than that, we’ve understood as we’ve assessed what a university does, that you think of a university as professors and lectures and exams. But that’s a small fraction of what a university does. A university provides young people a place to mature and a place to develop a new community of peers. And hypothetically a place to find a mate. And those are very valuable services that people don’t think about as the university,” Peterson said. 

The Peterson Academy is founded by Peterson and Mikhaila Fuller, and students can enter their email address on the website to be notified of the organization’s official launch. The site slates June as the official launch.

“Universities bring bright, young people who are ambitious together and they can meet each other. And so they form social network, they form romantic relationships. That’s part of the reason the universities can get away with charging, like, three hundred thousand dollars for a four-year degree,” Peterson told Fox News Digital. 

As part of his other work, The Jordan B. Peterson Podcast frequently tops the charts in the Education category. Peterson often creates memorable sound bites with his direct, common-sense approach to many of the more complex societal issues. For this, he has garnered a loyal tribe of followers, eager to hear his take on some of the more thorny issues facing the world. He has taken that same networking approach to begin building a following for his new university.

“We built a social media network into the platform and we hope that it will be the best social media network that there is. And for a variety of reasons I think we’ve taken the best features of the social media networks that currently exist,” he said. 

The Peterson Academy is tentatively set to launch this month, targeting a unique audience that seeks thoughtful, truth-based higher learning.

“We’re going to have a very specialized audience, right,” Peterson said. “It’s only going to be people that want to be educated and want to be educated in a manner that isn’t politically correct.”

Peterson told Fox News Digital, his new online university will “help people fulfill their desire to get a true education that they can’t find in today’s ‘demented’ and ‘unsalvageable’ universities, all at a much more affordable price.

As the world lurches back toward freedom of thought and educational choice free of liberal biases, Peterson summed up his organization’s thesis Saturday on a post on X.

“I would like to extend my thanks to the modern university (@Harvard and @Columbia in particular) for doing everything they can to make my endeavours both necessary and successful.”

Subscribe To The BNM Rundown

The Top 8 News Media Stories of the Day, sent directly to your inbox every afternoon!

Invalid email address
We promise not to spam you. You can unsubscribe at any time.
Continue Reading

BNM Writers

Do News Media Members Need a Copywriting Refresher?

Broadcast news, with very few exceptions, has gone over to the side of the cute and cuddly, the shiny and shocking, the “poke you with a stick to get your attention” society.

Bill Zito

Published

on

A photo of a dictionary page

We are in a banner year here already and we are barely halfway done. 2024 has already seen the 96th annual Academy Awards, the 75th Emmy Awards, the 77th Tony Awards but of course none of them can outshine last month’s release of the 57th edition of the Associated Press Stylebook for use of news media members everywhere.

(Yes, kids it’s out there. Buy it, collect it, trade it with your friends.)

I kid because I love. I think somebody has to set some rules so it might as well be the AP. Yes, I realize there’s also the Chicago Style Guide as well as a few others but really, there are Cliff Notes, Spark Notes, and their associates as well but I didn’t read those either.

I think the guides are great references and maybe they are the ultimate authority in a lot of cases but I’m fairly sure a scarce, few platforms outside of the giants in print pay them the mind they once did. I myself, stand in AP’s corner because they still shun the Oxford comma as any fine, upstanding outlet should be doing.

Besides, in TV and radio writing (Yes, TV News uses the written word on occasion) most everything said on air is written in all capitals while all accurate and dignified terminology is exchanged for sayings and slang like, “Creep,” “Accosted” and “Gunned Down.”

It’s the more outlandish words that get the attention of the audience and nobody is really concerned anymore with proper capitalization, tense, or even proper pronunciation.

(Yes, an overstatement on my part but with more than a hint of truth to it,)

In the new edition of the AP’s guide, there is much devoted to the use of words relating to law and justice, when and how to refer to those convicted of crimes and suspected of them as well.

Progress is good, right?

When is a criminal not a criminal but instead a person convicted of a crime?

Is it an assault weapon or is it not and does it matter when it comes to the story or the headline?

Is the teen a juvenile or is the child a minor and is using the wrong one hurtful or dehumanizing?

A rose by any other name…yes, yes, we get it.

Consider another identifier or descriptor that style guides might suggest if we followed them without impunity.

Is Mike Tyson a boxer who is also a convicted rapist or is convicted rapist Mike Tyson also a boxer?

I’m okay with growth and development in speech and description if for no other reason that over time it has gotten most of us to stop using words we shouldn’t be using and to start identifying people and circumstances as what they truly are.

Having never been formally schooled on AP style as I was not educated or raised as a journalist I’ve always played fast and loose with my writing and struggle with anything beyond the very standard first and second references and abbreviations.

Don’t get me started again on the Oxford comma as I’m still stopping random people on the street and asking people when and where that pretentious and superfluous bit of claptrap came about.

I offer nothing but praise for the noble newspaper reporters and editors as I largely consider the talented among them to be the last bastion of civilization in journalism.

Broadcast news, with very few exceptions, has gone over to the side of the cute and cuddly, the shiny and shocking, the “poke you with a stick to get your attention” society.

To reiterate, I like when there are rules and guidelines, as long as they are there for the right reasons. If you’re promoting accuracy and clarity, I’m on your team. If you’re latching on to an agenda, public interest pressure or political correctness which muddies the waters of truth, you and I have a problem.

I have often found myself at odds with some writing styles, sayings and/or manners of speech when it comes to reporting in general and it’s not always about grammar or AP stylistics.

Unless you can prove immediate malice or criminality, I take great exception when a journalist tells an audience a police officer gunned down a suspect especially referring to an officer involved shooting. It’s cool NYPD Blue talk but it’s misleading and inflammatory. Let’s wait for the investigation, okay?

Alleged is a great word. Overused, misused, a crutch used by those inexperienced and demanded by jitter news management who have no concept of the parameters of slander, defamation and libel.

Person of Interest and Suspect, both names of TV shows which is why the news media often gets them wrong when reporting about criminal activity. It’s certainly easy enough to check and learn how and when to use these words before you hit the air.

And finally, a personal favorite and one we can all remember and enjoy:  You don’t have to be the New York Post to call the police officer a cop to know that it’s not disrespectful.

Somebody somewhere once told somebody in news that cops don’t like to be called cops.

Of course, there are exceptions. As an ex-cop I can tell you that real cops don’t mind being called cops. Those who insist on being referred to as police officers at all times probably never got their uniforms dirty.

A cop is always a police officer, but a police officer is not always a cop.

Or to put it differently:

A Journalist is always a Member of the Press, but a Member of the Press is not always a Journalist.

Not long ago, the American Foundation for Suicide Prevention (AFSP) lobbied hard (and succeeded) to have the media refrain from using the term, committed suicide, when describing a person taking their own life. The argument being that it tainted the act with criminality, contrition, or fault. The AP updated its guide to reflect the terms, completed suicide or the more often used, died by suicide and encouraged journalists to make use of these wordings along with “killed themselves” or “took their own life.”

As the husband of a wife (a retired police officer) who committed suicide, I have no objection to writing, saying, or hearing those words in describing the tragedy. In my viewpoint, it is what happened, and were it to be reported in the news, alternative language would not have made a bit of difference. I also have worked extensively with AFSP and other suicide prevention organizations over the years and I disagree with them on this point. But that’s all it is, a difference of opinion and a matter of perspective.

The idea of an organization, a political lobby, or corporate entity pushing the free press into a viewpoint or a particular way to tell a story does not leave me with feelings of comfort. That’s a larger concern of course when it comes to regulated style, less worrisome are where and when to use capital letters, accents, or quotes, but the ideas are still worthy of scrutiny by any of us who report what’s going on. 

The truth is still the truth and the masthead and byline, or their broadcast equivalent must stand by the story they are telling and the way they are telling it.

Subscribe To The BNM Rundown

The Top 8 News Media Stories of the Day, sent directly to your inbox every afternoon!

Invalid email address
We promise not to spam you. You can unsubscribe at any time.
Continue Reading
Advertisement

Advertisement Will Cain
Advertisement

Upcoming Events

BNM Writers

Copyright © 2024 Barrett Media.