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Martha Zoller Possesses a Resume Most Would Envy

Martha Zoller’s maiden name was Martha Mitchell during the Watergate era. That’s nearly as bad as being named Booth during the Lincoln administration. 

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It’s exhausting just talking to her. She’s got more horsepower than the Energizer Bunny, and she’s faster with her ideas and thoughts than Speedy Gonzales running a mile.

Martha Zoller’s maiden name was Martha Mitchell during the Watergate era. That’s nearly as bad as being named Booth during the Lincoln administration. 

She caught a lot of heat for her name. “I learned to deal with it,” Zoller said. “It was a great conversation starter. People would ask me, ‘Where’s John?’”

Zoller was born to Frank and Juanita Mitchell. Both worked in retail, and Martha went to work for the upper-scale Rich’s department stores, which is known today as part of Macy’s. Rich’s enjoyed a long run from two years after the Civil War until 2005. 

As a young woman, she said she loved to sing, mostly at church. 

Zoller also played the piano but admitted she wasn’t that good. For the most part, not what you’d call an ‘outside girl.’

“That’s the way my mom wanted it,” Zoller said. “She was one of the few women on the street who had a job, and I don’t think she wanted me running around on my own all day.”

Frank Mitchell joined the service before the war and served a few years. When he was about ready to be discharged, Pearl Harbor happened. “Anybody who was already in the service had to stay,” Zoller said. He was later captured and placed in a POW camp.

Frank met Zoller’s mother Juanita at Fort Jackson in South Carolina before he deployed when he first joined. “He was in the New Jersey National guard when they met,” Zoller said. “He rode horseback in New Jersey and became part of a mechanized unit, then was shipped overseas.” 

One might wonder why someone would marry just before going into an environment where your chances of returning were not good. “They had to,” Zoller explained. “In those days, couples weren’t having sex before marriage, so if they wanted to, they had to get married. That’s what you had to do back then.”

I suppose that’s as good a reason to get married as any.

Frank was captured in September of 1944, but as was his fashion, he played it down. “My father said the worst thing the enemy did was not feed them,” Zoller said. Fortunately, he later escaped. 

The war left him, like many others, with scars that never really healed. He suffered from what is referred to as ‘Survivor Guilt.’” Frank Mitchell had trouble understanding why so many of his younger comrades were killed in the war and survived. 

“Because of that he was a functioning alcoholic,” Zoller said. “He’d have a few drinks, and invariably the war would come up in conversation. He was a great guy, but when he was drinking, you didn’t want to be around him at 8:00 in the evening.” 

Her father’s sacrifice was something Zoller doesn’t take lightly. His service is not taken for granted. “I tried to write down everything he said,” Zoller explained. “There are records at Rutgers University. Eddie Leonard was one of the four soldiers my father escaped with, and he gave an oral history which confirmed a lot of the stories he told us.”

Zoller took her reading very seriously. “I loved to read,” she said. “I was the youngest of four kids, and I wanted to read everything I could so I could contribute to conversations at the dinner table.” Zoller said her older brother and her father would argue at the table about the Vietnam War. “They had very different ideas about that war,” she said. 

She graduated from the University of Georgia on the heels of Watergate. “I met Gerald Ford on the White House lawn and introduced myself as Martha Mitchell from Georgia,” Zoller said. “I think he thought, ‘This kid is playing a joke on me.’”

“When I graduated, I couldn’t find a job in journalism. I was a production major and never thought I’d be in front of a microphone.” She produced training videos for Rich’s, but her position was eliminated during the recession. They offered her a position as an assistant buyer. “My dad was in sales, and my mother was a buyer,” Zoller said. “So, I had some knowledge in the field. It was fun spending other people’s money.”

Zoller has a radio resume most would envy. For eight years, she was named to the ‘Heavy Hundred’ Talk Shows Hosts in America by Talkers Magazine. For three straight years, she was one of James Magazines’ ‘Most Influential Georgians.’ 

With her show, The Martha Zoller Show, which runs daily on WDUN from 9-11 on weekdays, Zoller said she tries to be open-minded when booking guests. “I’m kind of known as the ‘velvet hammer,’” she said. “I’m open to talking to anybody.” She said she’s happy to bring a Democrat on her conservative-leaning show, someone she disagrees with, and engage in thoughtful and kind discourse. 

“I recently had a guest who felt I was going to sandbag him,” she explained. “I gave him a fair shot, even if I asked him something he may not be thrilled to talk about. Since I was fair, they want to come back. I ask them something they want to talk about; then we focus on something more contentious.”

Zoller said on the big talk stations, talkers are less willing to veer from the ‘formula’ of enraging and denigrating those who disagree. “I’m lucky because I work for an independently owned station,” she explained. “I’m in the Metro Atlanta market but not subjected to all the ratings pressure.”

She worked on Michael Dukakis’ campaign in 1988. At the time, Zoller saw him as a conservative Democrat, something she herself identified as. “At one point, I realized I had nothing in common with these people,” Zoller said.

“They were busy bashing people who had achieved success in their lives. I was 27 years old, and I had every intention of being ‘successful,’ so I stayed until the end of the campaign, but that was it between me and the Democratic Party.”

In 2012 Zoller ran for congress in Georgia’s 9th District. She garnered endorsements from Sarah Palin and Sean Hannity and led in five of the district’s 20 counties. But Doug Collins, a three-term member of the Georgia House from Gainesville, prevailed. 

Only after all this experience and earning of her proverbial stripes did Zoller enter radio. 

I started at WGGA in Gainesville, Georgia. “I think we had about 12 listeners, so I was able to hone my fledgling skills,” Zoller said. “We were too small to have any callers. I had my first show on the Fourth of July, and I’m almost certain we had zero listeners that day.”

After that, it was on to flagship WDUN radio. Zoller said she was excited to work at WDUN, sharing how the sausage was made. After her unsuccessful bid for congress, Zoller wanted to return to radio. “WGAU in Watkinsville, Georgia had a job opening in the mornings,” she explained. Zoller hated it. “Getting up at 3:00 in the morning wasn’t for me.”

In 2005, Zoller was part of a group of radio hosts to broadcast live in Iraq. “The first night in Kuwait, we stayed at the Ritz Carlton,” she said. “After that, we were housed in tents with soldiers. I used my helmet as a pillow, and there was a girl from Detroit who was on suicide watch. I think she was just homesick.”

Even before they went to Iraq, Zoller knew there would be a ton of difficulties with technology, and she wasn’t disappointed. “I was asked why I was the only one who didn’t get mad at everything when something didn’t go right,” Zoller said. 

Later they went on to do a week of shows from Iraq, where she met many lifelong friends. “There were no accommodations for women in some areas,” Zoller said. “I slept in a storeroom.” 

She thinks her listeners respond to her being so honest on the air. “They love the stories I tell,” Zoller said. “I had a health crisis in November of 2020. It was so bad my husband called the kids to town as he didn’t think I was going to make it.”

“It was Thanksgiving, and my husband asked why my breathing was so labored. That was enough to take me to the hospital. I was so weak I couldn’t walk in the door,” Zoller explained. The doctors immediately placed her in the ICU. 

In her rare quiet times, she still reads and will watch some stuff on the television. “I just started watching Yellowstone, and I watched Bridgerton. I like a good Rom-Com and am a fan of the James Bond series.” Zoller wasn’t thrilled with the last one. (Spoiler.) “They killed him in the end. Now they have to reboot the whole series.” 

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What Chris Licht Got Right, and Wrong, During His CNN Tenure

Chris Licht faced an impossible mission of improving ratings without Donald Trump and with a staff he alienated.

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The departure of Chris Licht from CNN was abrupt but expected after a string of missteps. His criticism of his predecessor Jeff Zucker spilled into criticisms of the network’s coverage of Donald Trump and the Covid pandemic, which undercut his staff. Journalists who stood up to conspiracy theories and election falsehoods from the very top felt betrayed.

I’ve known Chris for 30 years, when he served as an associate producer at a KNBC/CNBC for a daily half-hour program centered on the O.J. Simpson trial. Later, we were colleagues at NBC and kept in touch while he was at CBS and I was at ABC. He is whip-smart, congenial, worked well with big talents like Joe Scarborough, Charlie Rose, and Gayle King, and, until now, had a stellar track record.

And in his latest and biggest post — despite being put in an impossible position — did some things right, which I will highlight in a moment.

But first that impossible position. His new bosses at Warner Bros. Discovery wanted a restructuring and high ratings. They insisted on less calling out of misinformation and more “both sidesism”. So Licht had to derail the CNN train and then try to lift it back on the ratings track. No small job. Especially in a news climate that is in decline.

All the cable networks — who depended upon Donald Trump’s unpredictable, often treasonous and dangerous style — have suffered ratings decline. Fox numbers are down and so is MSNBC. The viewing public no longer has to tune in every minute of the day to see what the President is going to do or say. Life has largely returned to normal for most people.

So CNN, which could once depend upon airing and then fact-checking Trump’s latest absurdity, had to find new content.

Licht’s decision to emphasize down-the-middle news gathering seemed like a solid response to life without a bombastic — some say irrational — President.

Just cover the news, at which CNN is great. It’s the first place to turn during a mass shooting, a war, or natural disaster. But those are inconsistent events and cannot be depended upon for steady ratings. That’s the environment Licht stepped into.

He reacted with some good moves. His midday CNN News Central program, 3 hours of straight news, positions itself well to cover breaking news. It’s followed by Jake Tapper and Wolf Blitzer, also emphasizing news coverage.

However, unfortunately, the list of mistakes is a lot longer. Starting with Don Lemon. His “whole thing” in primetime was to be provocative and with a strong progressive bent. Licht attempted to turn Lemon into what he is not, an easy-to-watch, not opinionated host in the morning. A broadcast that was supposed to keynote the Licht agenda blew up in months. Lemon had an opinion on everything and could not get along with his co-hosts, which in morning TV is critical. The all-important chemistry was not there.

His meeting with Republican politicians on Capitol Hill to invite them back to CNN sent a message that they would no longer be challenged for disinformation. And Licht balanced the commentary panels on CNN with GOP election deniers who shouted over questions they could not answer, in turn sticking to talking points. A move that did little to attract viewers from Fox, and instead drove away legacy CNN viewers accustomed to progressive analysis and Republicans who respected opposite opinions.

Next, his attempt to normalize Donald Trump with a CNN Town Hall, somehow expecting the old rules of decorum would work became a disaster. Trump has to be covered. 30% of the electorate supports him, as do nearly 50% of Republicans. But a live Trump supporter audience overwhelmed Kaitlan Collins who was drenched by a firehouse of lies and deception.

And finally, there was Licht’s decision to make his criticisms of staff and their former coverage public in The Atlantic. A profile that made his gym trainer appear to be his top adviser.

To sum up: Chris Licht faced an impossible mission of improving ratings without Donald Trump and with a staff he alienated.

It was an opportunity wasted and a good man self-defeated.

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6 Tips For Dealing With Publicists

I’ll give you my rules for the people slinging guest pitches.

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Especially for morning drive shows using the news wheel, ‘newsmaker’ guests are a part of the format. Beware of publicists that may be stealing bread from your station’s mouth. I’ll give you my rules for the people slinging guest pitches.

No Local Pitches From Publicists

We are often told to keep it local. I generally agree with that statement, but working with a local publicist is a bad idea. Publicists usually get paid for any appearance. If this is a local business, you are stealing money from your station’s bottom line. Why isn’t the guest purchasing advertising from the station? 

Depending on the market, the publicist may be making enough money that would be better used on a spot campaign on your station. I programmed a station with the news wheel with “newsmaker” guests every half hour. A local doctor was talking about the ‘innovative’ procedure his office provides. Post-show, I called in the morning show host and producer. I asked if they stole from the company. These guys said, “No!” 

Then I explained that the doctor was just given 12 minutes of free advertising. The publicist got paid and the station got nothing. I also explained that that the host could have made money with endorsement spots. Now, that was never going to happen. I suggested that the host speak with sales about this amazing doctor. Of course, the doctor never met with the account executive. Lesson learned.

You Are Enriching Them, So Make Them Work for Their Dough

You booked a guest from a publicist. Make them work for the money. Have them provide all the information that you need. A picture of the guest for social media. The interview is on your time, not theirs. 

I had a publicist ask if I could pre-record their amazing guest at 4 in the afternoon, I said no. I only do guests live except in extraordinary circumstances. Occasionally, I’ll do a hit with one of the weekend syndicated hosts on my station. He does a local show at the same time that I am on the air.  So, that is fine. I would pre-record Donald Trump and Joe Biden, but almost no one else. 

It’s Your Show. Ask the Guest Your Questions. 

If a publicist provides a list of suggested talking points, shred them. Do not do the interview for the guest or publicist, do it for your audience. Ask the questions that are focused on your listener. 

The guest is getting free air time and the publicist is getting paid. If the guest and booker don’t like that? Who cares. I don’t do my show for them. I also never tell any guest about the questions that I could be asking. If there is a news story that is related to the guest, I am asking about that first. Being topical is your job.

The Emails Often Look Like the Endcap at Walmart

Here is what I mean: Publicist offers someone very cool. You contact them.  The guest that the publicist offered is unavailable or ‘already’ booked at the time you need. So, the publicist highlights other potential guests that are not that appealing. 

Just like the endcap at Walmart, the email looks appealing. Unfortunately, it is only to get you to open the email. 

I received an email offering a really top guest that would be perfect for my show. I called the publicist and she told me that her guest was open at my time. Awesome. I thought that I had a good score. 

I booked 3 days ahead and the publicist let me know that the guest was unavailable the afternoon before the interview. Since the guest was never confirmed, I didn’t promote it. 

When to Cut Ties With a Publicist 

If the guest slinger only provides people who are only wanting to sell stuff on your show? Move along. Obviously, all guests need to plug their stuff. We all know this. 

About a decade ago, New York Mets pitcher Matt Harvey was booked on The Dan Patrick Show. Part of the reason was he was going to plug Qualcomm. Well, Matt Harvey didn’t want to speak about anything but Qualcomm. It was a sales pitch and nothing else. 

Publicists should have their clients prepped so that they are booked to talk about their expertise and will get a chance to plug their book or service. 

How to Get Guests Off the Talking Points

In the ’90s, I produced The Barbara Carlson Show in Minneapolis. The great actor Karl Malden was booked to promote the Oscars. 

Let’s say that Karl was not in the mood to discuss anything but the Oscars. So, Barbara wasn’t going to let Karl get away with it. She buttered him up, telling Karl that he had a sexy nose.  Then Barbara asked Karl if he had snorted cocaine at those amazing Hollywood Parties. 

80-year-old Karl lost his cool. She got him off the talking points. It became an interesting interview. 

The publicist was really mad about this. It was really good radio. It’s always about good radio and not pleasing some guest that is a one-time hit. Please the audience. Make memorable radio.

We all use publicists.  Realize that you are their meal ticket.  I am always surprised that I don’t at least get a holiday card from the publicists that I use on a regular basis.  Don’t be naïve about these people.  Hey, we all must make a living.  They are a tool for you to use as you please. 

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Samantha Rivera Is What Every Live Reporter Should Strive For

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Moxie. It’s a great word and it is not used enough these days. Maybe it’s not applied enough because not enough people have it, or not enough people show it. Samantha Rivera has moxie.

That is no patronizing remark, it is an unquestionable fact if you ask me, so do not even go there.

Samantha Rivera is a sports reporter for CBS News Miami, but she hit the jackpot in Las Vegas during a live shot at game two of the Stanley Cup Final.

What did she do you ask?

She did her job, with a flourish, strength, and without even breaking eye contact with the camera.

It’s the age-old story; a jersey-wearing nitwit sees the camera, the mic flag, and decides to bust in on the live shot.

Samantha Rivera’s live shot. And as we all have seen by now; she was not having it.

I am no play-by-play champion, so I recommend watching for yourself if you haven’t already. In this instance, watching an act of capability and composure takes extraordinarily little time.

Look, I still like sports and I still understand the motivation some fans have when they’re at a game or at a bar or even on the street outside the arena.

And as one of the inaugural season ticket holders for the Florida Panthers, a former South Floridian, and a guy who shares a first and a last name with the Panthers GM (I came along first, I checked), it’s not like I wasn’t keeping tabs on the game anyway.

But back to the fans, let us remember something: fan is short for fanatic or fanaticism.

Sports fans are much like those with strong political leanings, although in my observations sports fans usually have a little bit more on the ball and they possess a greater knowledge of the facts involved.

But we need to remember something else as well: reporter is short for somebody with a job, a job that has to get done, often in a challenging environment.

When the journalist meets the village idiot, for all our sakes the journalist has to win.

And Samantha Rivera won. And it was a victory we all should appreciate. News and sports coverage remained that one degree smarter as a result of a professional doing her job and doing it well.

We were spared a black eye, a dose of ridicule, and a round of catcalls because Samantha Rivera stepped up to the plate and went to bat for herself and for all of us really, and she did it at hockey game.

A great moment has gone viral, everybody is covering it and CBS Miami has an exceptional story to tell. They even got to interview their own reporter, a reporter who was the story.

This is one of those times when a reporter making the news is a good thing.

No idiot is calling a colleague a reprehensible name and getting fired here.

A professional’s personal life is not sending their career over a cliff in this scenario.

This time the reporter is seen pushing back against wrongful interference and emerging victoriously.

No big fight, no injuries, no penalty box.

Of course, there is at least one mutant out there still looking for high-fives for the half-second of screen time his shoulder and a third of his face got.

A live shot is not a “free swim” for the moronic, that lesson was reinforced in of all places, Las Vegas.

Live coverage is fun because it’s challenging but what I think should be called to attention here is how well Samantha Rivera handled things and did the job all while keeping a “take no shit” attitude.

I believe it’s a good representative look for a reporter.

That’s the way it’s done, the way it needs to be done and all the praise this pro among pros is getting is just.

Samantha Rivera now has the only shot she will ever need for her reporter reel.

So, in this case, it was a good thing that what happened in Vegas did not stay in Vegas.

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