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Andrea Kaye Got Tough As Nails Attitude From Her Marine Corp Parents

“My fantasies didn’t involve radio as a kid, but they did involve my voice. And they did involve using that voice in some way to influence.”

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Her mother called her ‘dynamite in a dress.’ Andrea Kaye had an explosive energy and temperament. Her mother may have been right about her daughter’s intensity, but she was wrong about the dress.

“She thought I was going to be like my older sister, in a dress, playing with dolls. I was a tom-boy as a kid,” Kaye continued. “I was riding a bike with no shoes, riding like a crazy kid, and scraped off all my toenails. Our neighbors, ‘the Reen sisters’, comforted me while Mama wrapped my feet in bandages.

“We called them the Reen sisters because all four of them had ‘Reen’ at the end of their names; Doreen, Maureen, etc. Another time I jumped off an air conditioning unit and almost bit my tongue in half. To this day, my family still laughs about that stuff.” 

Her tomboy ways kept her a regular fixture at the Camp LeJeune emergency room. But even when she wasn’t getting into scrapes while playing, she got into scrapes and arguments over politics.

Also as a kid, Kaye would have intense conversations with her Uncle Jake, a Colonel at Fort Benning. “All the adults in the room would ask why he was arguing with a child,” Kaye explained. “My Uncle said, ‘Because she’s making a darn good point.’ He made me feel respected. He never treated me like a child.”

Both parents were in the Marine Corps. Kaye never seemed to shy away from being called a ‘military-brat.’ The kid was tough as nails. She brings some of that toughness to The Andrea Kaye Show, which broadcasts on Monday-Friday from 6:00-8:00 PM on The Answer San Diego, a Salem Media Group station.

Her mother grew up on a dairy farm in a little town near the Mississippi and Louisiana border. Not far from where Kaye went to high school, Slidell High. “Mama knew what hard work was,” Kaye explained.

Her mother worked extremely hard each day, especially after her mother Mary Lee got burned in a house fire. She had to help raise her younger sister while running the farm. “Compared to what she had to do on the farm, the Marine Corps was a vacation,” Kaye explained. “Mama has a tee-shirt that reads, ‘Not as Mean, not as Lean, but still a Marine’. Could be why she beat four cancers in three years. Not what you would call a ‘fluffy’ life.”

Kaye’s grandmother on her father’s side, worked in a textile mill in Opelika, Alabama. This was the same mill in which they filmed Norma Rae, starring Sally Field.

“With nothing but sixth grade education there weren’t many options,” Kaye said.

The work took a toll. Her grandmother lost most of her hearing and got black lung. Her dad grew up on a dirt floor and dreamed of a better life with travels to foreign lands and was thrilled to join the military as a way out. He believed in the American Dream and instilled that inspiration in Kaye.  

“We’d drive around and he would show us the neighborhoods we could live in if we got an education and worked hard.”

They had a lot of love while growing up in the family, but Kaye wouldn’t call it an emotionally nurturing childhood. Marines who were battle weary and from tough and impoverished childhoods aren’t necessarily the types to coddle. 

But they were the types to play lots of board games and cards, like gin rummy. Rides at amusement parks across the country were a family staple.

“We’d watch lots of movies and TV, especially musicals,” Kaye said. “Who knew two Marines could love The Sound of Music and Fiddler on the Roof so much?”

One time her mother bribed Kaye’s brother and his friends with cookies and cake if they would watch her perform songs from The Sound of Music.

“Mary Lee was my mother’s mom. She had to be tough because her husband died while my mom was in the womb,” Kaye said. “She didn’t have time to be nurturing with four kids and a dairy farm to run.”

She said Mary Lee would babysit often.

“She didn’t believe in sugar-coating for kids,” Kaye said. “One of my sisters asked her what a dead person looked like?”

Mary Lee packed the kids into the car and took them to a viewing with a dead man in a coffin and said, ‘This is what a dead person looks like.’

“You asked her a question and you got an answer,” Kaye said. “Mama was the same.”

That didn’t mean her parents didn’t love them, Kaye explained.

“They didn’t believe like today’s parents that everyone should get a trophy and everyone had to be happy every day. We were raised with the pragmatic truths of life. They were all about supporting what we wanted to do. There were no barriers to those dreams. That was instilled in my sister, brother and me.”

Kaye was born at Camp LeJeune Marine Corps base, living in the base housing Tarawa Terrace, also known as “Terrible Terrace”. They moved around a bit but settled in the New Orleans area.

“I loved everything about the military,” Kaye said. “I loved the bases, uniforms, marching, the regiment, the chain of command. I loved the military bearing and authoritative presence they had at all ranks. I was mesmerized by it all. Daddy was a Vietnam vet and when he was deployed, multiple times.

“Me and my siblings and Mama went back to the dairy farm with grandma,” Kayes said. “My father never talked about his time in the service. We had no idea what he did. My sister, Donna, who we just called Sister, asked Daddy once what he did for a living. He said, I shoot the bull all day. So when she was asked once what her dad did, she told them, “He shoots bulls.”

The mystery of the military was part of the allure. Kaye was so enamored with the military, she gave some thought to how great it would be if she could attend West Point after the family had visited. Her mother and father brought the military with them when they took a break from the base.

“Even though I love the military, I had a love and hate relationship with regiment when Dad and Mom took us on a vacation,” Kaye said. “We had to get up at 4:00am. It wasn’t like my father was harsh like the pilot Bull Meecham in The Great Santini. Still, we had a very specific way of doing things. I learned to fold clothes according to regulation”

Kaye was always interested in going to college, imagining where she might enroll. She ended up choosing Louisiana State University to study political science.

 “LSU was an amazing experience,” she said. “Louisiana is like being in another country. The language, food, culture. LSU is the perfect educational community of the unique culture. I embraced every aspect possible. I joined a sorority and lived in the house. Spent Saturday nights in the famous Tiger Stadium called Death Valley, and ate my weight in crawfish. I wanted the big university experience, and I got it.”

She’d thought about becoming a lawyer, perhaps a Supreme Court justice.

“I became obsessed with politics during my teen years,” Kaye explained. “I studied political science at LSU, admitted as a 17 year-old. I also gave some thought to becoming an attorney. In my family there was a constant theme of justice, of right and wrong. I have always been fascinated by true-crime.”

Kaye said her parents were always concerned about justice, committed to their beliefs of right and wrong. Always looking to improve her circumstances, instead of working her normal summer job at Fasulo Drugs in Slidell, she got a job in the French Quarter selling timeshares.

“I was able to make more money in six or eight weeks over the summer than I’d make all year working at the drugstore,” Kaye explained.

It was then Kay recognized she had an aptitude for sales. During her third year at LSU, she decided to switch her major to business. “I’m glad I did. There’s such an intersection between politics and business. I already loved politics and needed to learn more about business.”

She visited La Jolla, California after she graduated from LSU. It was a quick vacation but she fell in love with the area, and state. After graduation she started her first corporate job with No Nonsense panty hose.

“I was going around to K-Marts and other retail stores around Louisiana,” Kaye said. “I traveled around the state. It was a great first out of college job, but not a life choice. I earned my bones at No Nonsense. It was a grind.”

She couldn’t shake her love for La Jolla and San Diego, so she quit her job at No Nonsense and moved to San Diego, where she was hired by Xerox.

“Xerox sent me to Las Vegas, a branch of the San Diego office,” she said. “You have no idea how hot it is to be in a suit in Las Vegas when the temperature is 115-degrees. Still, I’d take it over the Florida heat and the mosquitos in New Orleans.”

After a year in Vegas, Xerox relocated her to San Diego.  Xerox is where she made her bones, working in one of the toughest industries, and for a legendarily tough company.

Kaye said she may live in California, but her soul is on the New Orleans Bayou.

“I love, love, love Louisiana,” she said. “Down to the core of my being. One of the reasons I left was because after the oil industry crashed, so did the economy. There was a not so funny billboard outside Lafayette that said, ‘Last one to leave, turn out the lights’. The economy had completely tanked.”

At the time she left for California, Kaye said she didn’t understand her soul connection with New Orleans. “I didn’t know how much I’d miss it. I try to get back at least once or twice a year and still have family and friends there.”

The transition from sales to media wasn’t all that difficult for Kaye. She said every company she worked for required her to do some kind of media work.

“When I was with No Nonsense, I would join radio stations on the air when they were doing promotions from a parking lot. They’d talk to anyone. I would say, ‘I’m Andrea from No Nonsense. Come and check us out.’ It wasn’t difficult for me. I just wormed my way in and identified myself and the product on the air.”

She has ‘acted’ in corporate industrial videos and some infomercials. Again, this came naturally. She ended up getting an agent.

“It’s different in New York and L.A.,” Kaye said. “In those cities you can get an agent for particular things. An agent for acting, and agent for modeling. In San Diego, they only had agents that were a one-stop-shop. You were required to do any medium the agent put you up for. You’d be called upon to audition for commercials on TV, or a model in print ads, even some acting gigs.”

Kaye appeared in one movie, Lore Deadly Obsession. The film was about real-life serial killer and cannibal Richard Chase, who killed six women and drank their blood in the late 70s. He was dubbed ‘The Vampire Killer.’

“That was the first time they used the term ‘serial killer,” she explained.

Kaye is married but never had children. “It just wasn’t my dream,” she said. “I never had the fantasy of staying home and starting a family. That was Sister’s dream, and she fulfilled it. So did my brother. My fantasies were about living a life that was different. Bigger and brighter than my folks and their folks before them. Just as each generation behind me lived a bigger and brighter life than those before.

“My fantasies didn’t involve radio as a kid, but they did involve my voice. And they did involve using that voice in some way to influence.”

 Fantasy achieved.

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In News/Talk Radio, Sometimes It’s Ok to Break the Format

Sometimes, it’s ok to skip a break or two if the content is so compelling that you know your listeners can’t get enough.

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The best-laid plans of mice and men often go awry. As hosts, we spend hours preparing for our radio shows. Reading, listening, and consuming news of all kinds. Putting together a road map for every program. Figuring out where potential guests might fit into each hour, if at all. It’s a daily puzzle, but occasionally we have reminders that plans can, and should, go up in flames when appropriate.

Last week was a week of chaos in Kansas City, as one woman was killed and nearly two dozen injured, including one dozen children, following a shooting shortly after the Chiefs Super Bowl parade wrapped up in front of Union Station.

As broadcasters, we are asked to give the facts to update the public on a minute-by-minute basis as to what is happening in their community, but then, as talk show hosts, we are also required to opine and create engaging content around the tragic news that impacts our communities.

It’s a fine line to walk, at times, especially considering the amount of misinformation that can rapidly circulate on social media, with far too much attention being given to being “first” rather than being “right”.

And while we are working to navigate news that is constantly changing, when there’s a moment to “break the clock”, so to speak, it’s worth doing.

Friday morning, 36 hours after the shooting, FS1’s Nick Wright offered to come on my show to debate gun control, which he had been advocating for on his platforms since Wednesday afternoon. 

I had used my social media to refute many of his points, which led to his suggestion that he join my show that morning and debate on the air. The entire backstory was written about here on Barrett News Media

This came together 30 minutes before he appeared on the air. And there goes the show plans.

The conversation began at 8:05 am, and I thought to myself, if this is going well, I will keep him through a break and wrap around to the bottom of the hour.

It became apparent in the first 60 seconds that this was not going to be a hold-over conversation and that it was going to be intense. At that point, I decided to let the conversation ride as long as it felt like it was engaging content for the audience. 

That meant three breaks and the news reports had to go. Don’t worry, sales staff, we made it all up!

But I also did something I usually don’t do, I monitored our KCMO Talk Radio stream in real-time, which was jumping 15-20% each quarter hour as the conversation continued.

As for the content of the conversation, you can listen to that on our podcast and determine for yourself how you feel it went (and I’d be open to your critical feedback). 

But from a radio formatics standpoint, there are times, albeit very infrequently, when breaking the clock and the format of the hour makes sense. It has to be a feel, as much as anything else, but remember, with real-time streaming numbers that you should have access to, you can use the immediate technology available to you to at least get one data point that might clue you into if your gut is right.

In the meantime, keep hitting your breaks, getting your spots in on time, and playing by the PPM-friendly rules. Your GM, sales manager, and program director will appreciate it.

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Saluting Black Broadcasters: Arthel Neville, Fox News

“Black History Month is a time to focus and remember that we should embrace commonalities. We have more in common than not as a human race.”

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True to herself and true to the truth, Arthel Neville has graced TV screens for over 20 years. From hosting entertainment news, to acting, and for the last 10 years anchoring at Fox News, Neville said her successful career is thanks to, “A lot of hard work and it worked out and paid off.”

Growing up in New Orleans, music and celebrities we a part of Neville’s life, thanks to her famous musician father, Art Neville. Despite the fame, the Neville’s kept home life humble. “He was always daddy. He’d come home, he’d help me with my homework in the daytime because his work was at nighttime. He helped clean the house and mow the lawn and just regular stuff.” She later added, “I was always exposed to celebrities and people who had not your standard jobs, if you will. But I was always raised to just be humble, and it always just normal to me. So that was no different than if your dad went to work at a bank every day.”

After high school, Arthel Neville went to Xavier University, where she turned pre-pharmacy and made the Dean’s list. But while she was in school, “I was doing some local commercials in New Orleans. I got a regional, commercial for Burger King at the time. In my first year of college, I took a gap year.”

Neville went to New York and stayed with her dad’s friends and gave acting a full-time shot.

“I went up there and did the cattle calls like everybody else but I also got an opportunity to work on Saturday Night Live as an extra,” Neville said. She also appeared on All My Children but after 12 months, “I knew my mom told me, ‘You have one year and you have to go back to college.’ So I said alright. I didn’t get this really major part in the soap opera and then I knew that was time to go.”  

Transferring schools, Arthel Neville landed at Southern Methodist University in Dallas. She picked the school because “At the time Dallas had a major production facility complex. So I could work to help pay for my college.” She put together a tape and a colleague connected her with a KVUE Executive Producer.

KVUE hired Neville and she transferred to the University of Texas. For two and a half years, she went to school and worked as a full-time student and full-time general assignment reporter. Neville said of the time, “I would go to class from 8 AM to 1 PM and then I go to work from 1:30 PM to 10:30 PM.” She later added, “My days off at the time were Tuesday and Wednesday because, you know, low man on the totem pole then. So you see this cycle of just nonstop working and working and rarely I would get a holiday off my vacation time.”

Neville did the market climb until she got her national break  as an entertainment reporter on E! “I had my own celebrity one-on-one celebrity interview show for E!. This was before everybody and their grandmother was doing celebrity interviews. So it was a really big deal and it was a 30-minute show. So again, that was a big deal.” She later added,  “I’m still very, very proud of that work to this day. Really quality work. So once you get on that plane, offers start to come in. You get a lot of attention.”

Arthel Neville made appearances on several shows including The Fresh Prince of Bel Air, Moesha, and Monk. She noted, “You’re a celebrity at that point and then they call you in and word got around that I can act. So I kept getting the calls and I had a lot of fun doing that. I loved it, really a lot of fun.” She added, “After a while, I decided to leave the entertainment space and get back into hard news because I figured that that is what would provide the most longevity.”

Over the years, Neville has covered thousands of stories. But the most meaningful to her is her work after Hurricane Katrina.

“As a journalist, the story is not about us. When that story was about me, that was personal. That was my hometown ravaged and that was we lost. We lost a collective of ten family homes. I will say no one [in my family] died in this storm, thank God.”

Arthel Neville later added, “I mean, there are times when I’m out there just in a boat going to my house, I’m going to break down because I’m a person. Even writing the story had a lot of crying. I did [cry] some on camera because I’m not trying to make it about me, but I’m also a person. But mostly off-camera. That was the most difficult assignment of my life because it was personal.”

Arthel Neville has made history several times in the industry. At E!, she became the first African-American woman to host a nationally syndicated entertainment news magazine program. More recently being awarded the DeWitt Carter Reddick award from Moody College of Communications in 2017, their first African American female honoree.

When asked what Black History Month meant to her she focused less on race and more on what commonalities we, the human race, have.

“I am a Black woman 12 months of the year, 365 days of the year. So Black History Month is nice for other people who don’t walk my path and live my life to maybe stop, and focus on people who have created created a pathway not just for me, but for you and everybody else. It’s not just for Black people. People who have come in before us, who have made things better for the country.”     

She later added, “Black History Month is a time to focus and remember that we should embrace commonalities. We have more in common than not as a human race. So stop it with the looking at people from the perspective you think they’re different from you because they look different. We’re all human beings and let’s take that. Take this month to focus on that. Love each other.”

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Radio — The Communication Business Where We Don’t Communicate

Corporate policies are cold and rigid.

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When I was a radio program director in the 1970s and 80s personally responding to job applicants was an important part of every work day. Nobody told me to do it, it was just obvious. Replying to letters from people who mailed me their personal introductions, resumes, and airchecks was as important to me as if they had made an appointment and were seated in my office, freshly scrubbed, smiling with hope, and making their best first impression.

Every afternoon I read their letters and resumes. I listened attentively to their carefully packaged tapes as if mining for a rare gem, which I was. I wrote encouraging letters to them whether I had a possible job for them or not. I took unexpected phone calls from job applicants.

Why wouldn’t I? These were passionate broadcasters offering their unique, hard-earned experience. They respected our station and were excited for an opportunity to join us. Besides, I’d been in their position myself and would be again. These hopeful young talents deserved my attention. To me, as a program manager, it was my primary responsibility.

None of this happens anymore. Radio job seekers today have to run a gauntlet of dehumanizing corporate job websites. When you’ve filled in all the blanks and linked the resume you spent hours perfecting you hold your breath and click “submit”. You did it! The website immediately gives you the impersonal assurance that your application has been received. You wonder if that’s true. You may never really know.

Bob Helbig is the media partnerships director at Energage, a Philadelphia-based employee survey firm. He recently found that while 60% of employers surveyed said they felt they regularly communicated with applicants, only 28% of job seekers said they felt the communication was sufficient.

Corporate policies are cold and rigid. I recently talked with a major market talk radio program director who asked to remain anonymous, which in itself tells the tale. He told me he’s not even allowed to take word-of-mouth recommendations for new hires. Email and phone inquiries are out of the question. When somebody tells him, “Hey, I know a great reporter you should talk to,” all he can reply is, “Please tell them to apply online.” The most he can do is file a name in his memory and hope it pops up in the HR-approved list of candidates.

Back in the day, I would have phoned that reporter and invited him or her to come in and talk.

As a job applicant, you know you face strong competition. All the career websites offer volumes of advice about how to prepare a strong resume to stand out from the crowd. You’ve done that. You plug it into the web portal, hoping to make an impression. You count the days since you submitted your application and check your email many times daily hoping for an encouraging reply from a real human, maybe even from the big-name program director who holds the key to your future.

Patience. You have to wait still longer.

After a few days, you wonder if a real person has even seen your application or if the algorithm is just weeding people out. Yes, indeed it is.

Artificial Intelligence now entering the process might speed things up a bit but it won’t help your need for human contact. God forbid AI takes over the screening process entirely but you can’t rule that out.

Nobody writes or calls even to say, “Thanks for your interest, we’ll get back to you.” You’re left to wonder if your love of radio, your hard work, and your beautifully written pitch even landed before a real person’s eyes.

The worst part is knowing that hearing nothing is nothing personal.

Jeff Altman is a career coach and host of the No BS Job Search Advice Radio podcast. He told Forbes, “The hiring process has been turned into sausage-making. People apply for jobs through an applicant tracking system where they are expected to homogenize their experience so they are plucked from the thousands of others. They are asked the same questions by most employers until, eventually, they are chosen and onboarded.”

How did we get to this complex and impersonal process? Laws, of course. Federal and state mandates to prevent any form of discrimination in hiring practices are good things but they don’t allow for human integrity and discretion. They’re ironclad. The difficulty for HR departments lies in making sure that the rules are followed to the letter by management employees who are not lawyers. The list of federal regulations alone is long and daunting.

“For instance, you can’t ask questions that reveal a person’s race, gender, religion, marital status, disabilities, ethnic background, country of origin, or age on an application or during an interview. This information could lead to biases and discrimination in the hiring process.”

Those restrictions are fairly obvious these days but they’re just the tip of a large iceberg, most of which is hidden below the surface and beyond the limits of what program directors, news directors, sales, and other radio managers are expected to know. So, yes, the software is asking only legally acceptable questions before any live interviews can take place.

I really hate being the “back in my day” old fart but my god, is there no way we can allow a young person to walk into a radio station with stars in her or his eyes, and talk to somebody about their future?

Must we expect job applicants of the 21st Century to understand that’s just the way things are or could the process be massaged a bit to keep them hopeful and feeling less like a piece of uninspected data?

Would it be so hard to send job applicants a pleasant and somewhat personal email along the lines of: “Hi, Mark. I’m in the H.R. Department at BigTime Media and I want to thank you for your application for our on-air opening at News/Talk 95.3 WTF. I will call or text you when your qualifications have been reviewed and let you know whether you can expect a follow-up live interview with somebody at the station. If you have any questions please don’t hesitate to ask. – Sincerely, Mary Sunbeam, BigTime Media”.

Sure, it’s another form letter but at least it addresses the applicant by name, refers to the specific station, and gives them a sense of humanity and hope for future contact. Assigning applicants to a real-life personal H.R. staff member like Mary Sunbeam might require a little more effort but it would be an enormous boost to the company’s reputation.

There might be other ways to go about it. The point is people need to feel their applications are worthwhile and accepted with some degree of sincere gratitude.

The ugly irony is we’re in radio, yet we talk to people, not with them.

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