BNM Writers
Robin Bertolucci Knows KFI’s Place in Talk Radio Isn’t Specifically on the Right
For KFI, I just want to have smart, interesting people, and I am not trying to be in that genre. To me, that genre is news and talk. It’s not conservative talk.

Published
2 months agoon
By
Ryan Hedrick
Considering the many options and genres available to listeners, it’s quite an accomplishment for KFI-AM 640 in Los Angeles to be the top-streamed station on the iHeartRadio app. The station’s Program Director, Robin Bertolucci, has a unique approach to running a news/talk station.
Unlike many other stations that focus on political divisiveness, Robin Bertolucci recognizes and values each host’s distinct skill sets and personalities. She believes that listeners are more interested in hearing life experiences shared than having a particular point of view sold or forced upon them.
KFI has a unique presence in Southern California. Over two decades ago, when Robin Bertolucci joined the station, she aimed to introduce more live and local content. Her goal was to provide Californians with a reliable platform to stay updated about their community at any time.
Fortunately, she had the advantage of being surrounded by exceptional talent on and off the air. However, the industry has undergone significant changes since she started. Nowadays, running a radio station involves competing against various factors, not just one station with a similar format.
KFI has a significant advantage in its experienced newsroom and remarkable storytellers. Recently, reporter Steve Gregory traveled to Maui to report on the wildfires. Los Angeles serves as a primary entry point for travelers heading to Maui. Furthermore, the two places share strong economic ties through trade and business connections. Many families from Southern California also have personal connections between the two places.
For Robin Bertolucci, growing KFI is a constant balancing act. She understands that the station needs to work hard to promote itself and reach out to potential listeners. KFI has been broadcasting reports on the FM stations that belong to the iHeartMedia Los Angeles cluster to increase its audience.
In addition, all the shows aired on KFI can be accessed on-demand. The station’s recipe for sustained success involves being present and establishing a strong KFI presence wherever the big stories are.
In an interview with Barrett News Media, Robin Bertolucci talks about the changes that have taken place in the station since she became the head, the importance of gaining the trust of KFI’s listeners, the individuals who can benefit from her coaching, how ratings influence her programming decisions, the one thing that defines her career, and what sets her news department apart.
Ryan Hedrick: KFI has been a staple in LA media. What changes have occurred during your tenure?
Robin Bertolucci: The biggest change is that we are all live and local. When I first came here, we did have some syndicated programs; we have more and more just really become the live, local Southern California news and talk station.
RH: When competing for the listener’s attention in LA, what challenges does KFI face?
RB: There is a lot going on, but everybody would say there’s a lot going on everywhere. Even on your phone, there’s a lot going on. We are just trying to continue to stay relevant and interesting and be the place where people want to know what’s going on in the community so that they can come and have big, larger than life interesting, smart personalities that they can count on to bring them the latest and the greatest. Everybody’s life is busy, and we’re just trying to fit into it.
The key for us is having smart talk show hosts who can analyze, entertain, explain, and make things fun and interesting. Also, having a great news department that can bring the facts and let people know what’s going on.
RH: John Kobylt and Ken Chiampou (John and Ken) have been popular hosts on KFI radio for decades. What do you attribute their success to?
RB: Their chemistry is amazing, and they have great instincts for the issues that are going on in Southern California that people really care about. They have a laser-focused vision about what people want to know, and more often than not, they get it right.
RH: How do you approach coaching talented individuals, and who benefits the most from coaching?
Robin Bertolucci: Everybody benefits by being coached. It’s not because I’m smarter or have anything other than just a different perspective on the landscape. I have often used the analogy that our hosts are pilots, and they are flying the plane, and I don’t know how to fly a plane. I have the greatest respect for what they do, but at the same time, I am the air traffic controller, I am a professional listener, and my perspective is different.
They should listen to me for their sake, and for my sake, I should listen to them. It’s a symbiotic relationship. I really learned a lot from them, and I hope together my perspective makes them better.
RH: Bill Handel is an exceptional personality with a unique talent for connecting with people. Tell me more about his abilities.
RB: He is just himself. He is smart, weird, and wonderful and has had an interesting life with a lot of experience, and he brings that to the table. Our listeners really connect with him, know him, and feel that they genuinely trust him.
That is a powerful thing. He has lived with them through many big news stories and given his perspective, and there’s a lot of trust and confidence in him. That’s why he’s the number show in the morning drive in Los Angeles.
RH: What does it take for KFI to get and keep the trust of its listeners?
RB: To me, we are all bombarded with people who are consistently and constantly trying to sell us something. Whether it’s a way of looking at the world that they want us to have, whether it’s a product or service. When you are constantly sold, you get skeptical of everybody. Even news networks people perceive as peddling a point of view. Trust, for me, is the most important thing.
To me, trust does not mean that you do not have a bias. Trust is knowing that the person you’re listening to will tell you the truth as they see it and explain why they see it that way. That you trust not that you’re going to have the same opinion as them but that you’re going to trust the process by which they arrived at it.
You’re going to trust their intelligence, their experience, and maybe you’ll walk away and say, ‘Hey, I trust them, but I don’t agree with them at all.’ I like people on the air, whether it’s John and Ken, Handel, Mo Kelly, Gary and Shannon, Tim Conway Jr., or whoever it is.
If you have an opinion, I don’t care what it is. We have people with a variety of opinions on a variety of issues. I hope they will not have a certain perspective because I don’t think, as a station, we should sell anybody anything; we should sell them the truth as we perceive it.
My goal is that everybody with an opinion about anything can explain to me their opinion and why they have it. To say I’m a conservative, or I’m a liberal, or I’m a blank… is not an answer. I really want to understand why you believe what you believe and how you arrived at that conclusion.
To me, it’s all about showing your math, and when you can explain to someone how you arrived at a conclusion, even if I don’t agree with the conclusion, at least I trust you as a person.
RH: What state do you think the news/talk format is in two years after the death of Rush Limbaugh? I believe the format may be in more flux than people believe. What are your thoughts?
Robin Bertolucci: I would approach it very differently than you might. My format is not conservative talk radio. I have a lot of respect for what Rush did and what Rush felt over the years. I am trying to super-serve a local community. My goal is not to be a political station with KFI. KEIB is (The Patriot AM 1150).
For KFI, I just want to have smart, interesting people, and I am not trying to be in that genre. To me, that genre is news and talk. It’s not conservative talk. Live, local talk is what matters to me. That’s where our successes lie.
RH: Do you consider KNX News 97.1 FM to be KFI’s main competitor?
RB: We compete against damn near everyone and everything. We compete with apps on your phone and anything that draws your attention. We compete with KNX, but we also compete with KISS (102.7 FM), with a call to your mother; we compete with silence. We are competing with everything because we aim to have your attention. If you’re on the radio and you’re not listening to us, your competition. So that could be anything.
RH: Do you make programming decisions solely based on ratings?
Robin Bertolucci: No, because ratings are always in the past. I definitely make decisions based on data, and ratings are part of that data, but then again, some things are intangible, and sometimes you can have great ratings or horrible ratings, but you know there is something there, and you’ve got to weather the storm, push through.
Ratings are great, data is great, research is great, and experience and instinct and marketplace and the listeners a great things, too. They are all important; they all play a role.
RH: Have you had a defining moment or experience in your career that led you to where you are now?
RB: One thing that has defined me is that I have had the luxury of only working at three call-letter stations for my whole career, which is kind of a funny thing. I started at KGO (San Francisco), then I went to KOA in Denver, and now I’m here at KFI (laughs). That’s a corny fact about me.
A thing that defines me is that I have been able to have a career and do it the way I want to and find a path that is uniquely my own. When you help craft a station or help build a station that feels perfectly right for a community and would only work there and is unique to that place, that’s one of the things I am most proud of. KFI is a very special station, and I feel honored to work there and work with the people and continue to make it uniquely Southern California.
RH: How does your news department manage to provide such extensive coverage of such a large city?
RB: We try and focus on what we feel are the most important things. We have incredibly talented people who work in our news department. Our goal is not to cover everything but to cover the most important things.
RH: What does KFI Reporter Steve Gregory mean to Los Angeles, and what sets him apart from other reporters in the business?
RB: I think Steve is one of the best, if not the absolute best in the business. I love what he does. He takes you to a story and makes you feel like you are there with him. He takes you there and makes you feel the story and not just know the facts about the story, which he does exquisitely well, but he also makes you feel what is going on. He is an incredibly talented storyteller.
(Last month, we wrote about Steve Gregory’s reporting in Maui on the devastating wildfires. We asked Robin about the decision to send him there and why it was important for Southern California)
Robin Bertolucci: A lot of people in Southern California go to Maui for vacations or weddings. A lot of [Californians] have been there, it’s not that far away, it’s closer than New York City. I think there was a connection, and we’ve faced horrific and tragic fires. So, Steve said let me go, and I said, ‘Let’s do it.’ I was delighted and grateful that he could get there and tell their story, and he did a remarkable job.

Ryan Hedrick works for WIBC in Indianapolis as a Morning News Anchor/Digital Content Producer. Prior to moving to Indy, he served as Assistant Program Director and Co-Host of the Morning News Express at WFMD. His career also includes stints at News Talk 103.7 FM in Chambersburg, PA, Sirius XM in Washington D.C., WBEN in Buffalo, NY, and WIBW-AM in Topeka KS where he earned the Kansas Association of Broadcasters (KAB) award for Major Market enterprise reporting in 2016. To connect with Ryan, find him on Twitter @SureToCover.
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BNM Writers
King Charles Already Facing Headwinds After One Episode at CNN
If viewers are coming to watch King Charles in the first place, they want to hear from Barkley first and the most. This show is not a democracy for multiple voices.

Published
2 days agoon
December 1, 2023
Gayle King and Charles Barkley joined a long list of personalities on Wednesday who’ve tried their hand at hosting a cable news show, King Charles.
The previous cast of characters at CNN in particular have included comedians as famous as D.L. Hughley and Bill Maher, history makers like Connie Chung, tech executives such as Campbell Brown, and even a former governor – Eliot Spitzer – who was forced to resign in shame.
CNN, unlike MSNBC and Fox News, doesn’t have the privilege of choosing political sides for ratings because of the gravitas their name exudes in the journalism world. Bringing on famous figures in pop culture to give their take on the headlines seems like a natural solution to competing with idealogues on opposing networks. Unfortunately for CNN, though, it’s a solution that never seems to work – including this time around.
The debut episode of King Charles began with a Man-on-the-Street segment featuring King and Barkley asking random folks walking around New York about today’s politicians, Joe Biden’s age, and Taylor Swift and Beyonce. The segment also showcased the duo’s newfound chemistry and announced the upcoming guests over the next hour similar to a late-night comedy show.
It was a great way to bring the audience in. Viewers got to see an intro that is uncommon in the cable news world, they got to hear the opinions of people who are just like themselves, and it showed the quality production value this show is bringing to the table from the jump.
As viewers got to the set, it was obvious CNN put a lot of time and effort into making this program a success. The wardrobe of the talent, the studio design, and the color scheme were extremely polished. The guest list of this show for the first episode on cable news was also very impressive. Fat Joe, Steve Kerr, and Van Lathan may not be A-list celebrities, but they each bring a respective following that is different from the type of guests that normally populate CNN and its rivals.
One of the first problems this show faces is that despite its name, there isn’t much King and there isn’t much Charles. King moderates panels that have a lot of interesting things to say while Barkley utters a comment or two on the side. It’s almost as if it’s forgotten that Barkley is a key force in bringing this show to fruition in the first place.
The guests that were part of these panels had a lot of interesting perspectives to give. Lathan brought some humor to a discussion about George Santos when he discussed his love for the Congressman’s high jinks. CNN primetime host Laura Coates also joined the show for two segments and provided much-needed legal expertise during a conversation about Young Thug’s ongoing trial in Georgia.
While the discourse was good, Barkley is one of the most boisterous personalities television has ever seen. America has tuned into his antics for decades whether they agree with what he’s saying or not. LIV Golf almost paid him hundreds of millions just to get his opinions on a random golf tournament every week. If viewers are coming to watch King Charles in the first place, they want to hear from Barkley first and the most. This show is not a democracy for multiple voices.
King and Barkley have been fixtures of American pop culture for decades. Their presence on any platform holds a lot of weight. King’s tenure at CBS has helped make their morning show more relevant than it ever was before and more competitive ratings-wise. Barkley has set a standard for the art of analyzing sports on television in a way that even John Madden couldn’t.
The first 20 minutes of the show need to be focused on them and their viewpoints. Because of King’s role at CBS, viewers won’t be able to get many opinions out of her, but at the very least there is some journalistic perspective she can provide or perspective from her decades as a celebrity and Oprah’s best friend. This should be the Black version of Live with Kelly and Mark. King and Barkley can talk about their weeks, their lives, and their families and run down the various headlines that are having the most impact on society in an unscripted format.
The show also needs to be live. If they want to film some interviews outside of their timeslot to air later in the show to accommodate an important guest, that’s fine. But the beauty of watching Barkley on television is that it is live and you never know what to expect or what’s going to come out of his mouth. When you take that aspect of excitement away from a program like this, it just seems like one of those celebrity podcasts that no one asked for and ends up getting canceled after a year or less.
In today’s climate, if you’re hosting a show, especially a weekly show, there’s gotta be some type of headline that comes out of that show. There has to be something that forces viewers to adjust their schedules to want to tune in because many viewers’ habits are already established in the first place. A talk show like King Charles — discussing pop culture in the middle of primetime competing with live sporting events, The Golden Bachelor, or a reality show based on Squid Game — is going to have a hard time surviving.
CNN has established itself as the straight news alternative with up-to-the-minute analysis involving the latest breaking politics and world event headlines. Viewers have already told CNN that’s what they like about the network particularly in primetime. It may not be as highly rated as MSNBC and Fox’s lineups but it is much more advertiser-friendly than Jesse Watters or Rachel Maddow.
During times of volatility like the upcoming election, and the wars in Ukraine and Israel, CNN’s ratings tend to bump up higher and occasionally beat MSNBC and other entertainment networks. Interrupting that flow of news in primetime when it has been difficult for CNN to keep a primetime lineup intact for years won’t help matters at the network at all. Continuity matters to viewers.
CNN makes enough revenue and has enough of a positive reputation that becoming a major contender in primetime should no longer be a main focus. As long as the network doesn’t flounder as it has in the past, maintaining 500,000 viewers a night and peaking in the millions during major breaking news stories is something their parent company should be proud of. It is much easier to sell to advertisers than an opinionist who has the potential to explode your company’s stock every night depending on what they say.
Is there space for King Charles on CNN? Yes. Around 5 PM ET, another cable news network across the dial leaves their newscasts and opinion programming to the side for a panel show that is the highest-rated telecast on cable news. The panel discusses political headlines but also delves into pop culture and trending topics you would read about on X/Twitter.
CNN should move King Charles to Wednesdays at 5 PM ET to directly compete with The Five and provide perspectives about the world from two individuals who aren’t tied to a specific political party and have way more pull socially than all of The Five’s hosts combined. Create a happy hour type of environment on air where King and Barkley aren’t held to rigid restrictions, truly get to be themselves, and serve an audience around that hour that is more receptive to talk and discussion given the other shows that air during daytime hours on the big broadcast networks.
CNN also needs to dedicate more resources to promoting the duo. A replay of King Charles should air after Inside the NBA every week so that his fans are aware of another platform Barkley participates in. The show should have a social media presence of its own.
A sneak preview of the show should be promoted each week on both CBS Mornings and Inside the NBA. The duo should go on a press tour across various shows, podcasts, TikToks, blogs, and everything in between to gin up interest in the broadcast.
CNN should also use one of its sister networks – HLN, truTV, or even OWN – to boost the reach of this show given the figureheads that star on the show and the potpourri of topics that are discussed that don’t necessarily have to do with breaking news and politics that normally fill CNN’s airwaves. A boost in viewership could bring in a different type of advertiser and more profits. Barkley is already a showman for other products and could easily be utilized in commercials that air during the show.
CNN already implements a similar simulcast strategy with CNN This Morning by airing the show on HLN. CNN’s sister network brings in an extra 70-100,000 viewers every morning and at times, it is the highest-rated program of the day for HLN. WBD also utilizes the strategy often when they’re broadcasting the Final Four and it has helped college basketball’s national championship become one of the highest-rated sporting events of the year even when it is exclusively on cable.
King Charles has a lot of potential but it is already on a short lease. Variety reports that CNN is looking at the show as a “limited-run series.” Its first episode drew 486,000 viewers, according to Washington Post’s Jeremy Barr. Two weeks prior, the show it replaced known as Newsnight drew 525,000. There is potential to make a statement and stand out amongst everyone else in cable news but only if CNN will let the show and its hosts fully breathe.

Jessie Karangu is a weekly columnist for BNM, and graduate of the University of Maryland with a bachelor’s degree in journalism. He was born and raised in Baltimore, Maryland but comes from Kenyan roots. Jessie has had a passion for news and sports media and the world of television since he was a child. His career has included stints with USA Today, Tegna, Sinclair Broadcast Group and Sightline Media. He also previously wrote a weekly column for our sports media brand, Barrett Sports Media. Jessie can be found on Twitter @JMKTVShow.
BNM Writers
The Road to Radio Stardom Has Changed For the Better
The landscape in the industry is changing even faster than many of us realize on a day-to-day basis.

Published
2 days agoon
December 1, 2023By
Pete Mundo
The old adage in radio was to start in the smallest market you could get a job in and then keep working your way up the ladder and end up in the biggest market you could reach. However, that model, while still having a purpose, is in large part not as linear as it once was.
The era of social media, digital media, and work-from-anywhere has dramatically changed the way we view personalities.
For years, we assumed someone in a Top 5 market was obviously more talented than someone in market No. 25. While that is still likely true, in large part, it’s far from that black and white. Having worked in small markets like Woodward, Oklahoma, to then the No. 1 market, New York City, to now Kansas City, I can say there are incredibly talented broadcasters in markets well outside the Top 100, and there are some really mediocre broadcasters in the No. 1 market.
And with the way the world has shrunk, courtesy of technology, it doesn’t require one to necessarily make that leap to a market to simply increase a broadcaster’s exposure to then (hopefully) land that bigger and better job.
Now, thanks to all the various social media platforms that broadcasters need to reside on, broadcasters can develop enormous followings and garner regional and national attention without having to “prove” themselves in a Top 5 or 10 market.
This is a win for broadcasters. None of this is about settling or resting on your laurels, but it means you can become a national personality from nearly any market in America today. It’s not just New York and Los Angeles. And the examples are all over the country.
Clay Travis from Nashville. Dana Loesch from St. Louis. Steve Deace from Des Moines. I could continue with a list of really talented people, but you get the point.
Social media, for all its pitfalls, has allowed local and regional broadcasters to build larger followings beyond their cities and parlay those into larger opportunities. And they’re able to do it without living a NOMAD lifestyle.
That being said, that’s not judging anyone who wants to live it. I’ve made 3-4 major moves in the last 10-12 years. We all typically do it to some degree. New places bring new challenges and opportunities and larger markets typically bring larger paychecks.
But the broader point is that we can be pickier on our next move if one even makes sense. That doesn’t mean that jumping five to ten market sizes isn’t the right move, it may be. But it no longer has to be, because you need the exposure in the larger market to keep working up the ladder to then land in a major market to make the most money possible.
Broadcasters can now generate revenue away from just their salaries and bonuses via exclusive online membership opportunities, digital footprints not connected to the radio station, influencer routes on social media and several other creative ways to create multiple revenue streams, which would be wise in the current climate, anyway.
Ultimately, the landscape in the radio industry is changing even faster than many of us realize on a day-to-day basis, and there are creative paths and advantages to today’s climate that can be taken advantage of, if personalities play their hand right.

Pete Mundo is the morning show host and program director for KCMO in Kansas City. Previously, he was a fill-in host nationally on FOX News Radio and CBS Sports Radio, while anchoring for WFAN, WCBS News Radio 880, and Bloomberg Radio. Pete was also the sports and news director for Omni Media Group at K-1O1/Z-92 in Woodward, Oklahoma. He’s also the owner of the Big 12-focused digital media outlet Heartland College Sports. To interact, find him on Twitter @PeteMundo.
BNM Writers
3 Tips on How to Get Station and Market Research Without the Whopping Budgets
Many of us have not seen research in a while. I am going to give you some poor man tips for getting the pulse of your community.

Published
3 days agoon
November 30, 2023
No research budget? No problem! Ok, many of us have not seen research in a while. I am going to give you some poor man tips for getting the pulse of your community.
These are tried and true methods that I have been using my entire programming career. Disclaimer: getting great unbiased research is a tremendous tool to strengthen your station or show. I have learned a few tricks that may help you assess your community and audience.
Use Your Station’s Database for a Small Survey
Usually, you must hold the carrot of winning a couple of hundred bucks for a participant. There are many advantages to this method. You are likely to have P1s who love your product and have a commitment to the station. Talk about cool!
Building the questions is the tough part. You don’t want to ask leading questions that mirror your thoughts or the attitudes of the audience. I like open-ended questions. I would also like to know about the participants’ demographics.
For whatever reason, my station’s database is different than the actual listeners to a news/talk station. You may find your database like mine: 70% women. Of those women, a large portion are in their 20s and 30s. Sadly, this is not your audience. You will need to willow them out as you compile the information.
The questions need to be about the audience, not about your station.
-What are your people doing for fun?
-Do they like to travel?
-How long is their commute?
-Do they have kids?
-Are they married?
-Are they happy with their school district?
-What is their biggest concern?
People love to talk about themselves. Let them do it and then sprinkle in questions about the station.
-Are there enough traffic reports?
-Have you ever called a show?
-How was your interaction with the host or producer?
-What is your favorite restaurant?
-How much time do you watch sports each week?
You certainly can add many questions like this. Knowing your audience allows you to reflect on their lives, concerns, and interests.
Be A Spy
I love doing this one at lunch. Pull into a restaurant that appeals to businesspeople in your area. Get a table near a large group and start writing down the conversation.
Are they griping about the boss? What are their concerns? Do they tease each other? How much do they speak about their significant other? Are they discussing something they read, heard, or watched?
Just write down their conversations. I have taken this information and crafted promos and liners around it. It is a small sample size, but if the group is in your target for the station, you can learn a lot of good stuff. This just costs the price of lunch and a beverage. DIY at its finest.
Quick On-the-Street Surveys
This is another way to get a pulse on the community. Does your town have an event geared to the community? Go out with a producer, a salesperson, and give three quick questions. You need to guess the age of the participant. Ask for their ZIP code. this is to determine whether they live in your area.
Then three quick questions. I like to use multiple choice.
-How frustrating is the traffic? 1 to 5 with 5 meaning very agonizing.
-Your biggest concern: Crime, Taxes, Money, or family?
-How long have you lived in your home? These are quick questions to give you a pulse on your neighbors’ concerns.
None of these are as good as a solid perceptual. I have read a lot of research, and the conclusions are the biggest concern. Years ago, I worked for a company that did several perceptuals. I was asked to read them by my format captain, who was new on the job. I read them carefully over the weekend and typed up a short report. The conclusions were completely different than the data.
I am sure that if you have the opportunity to do a research project on your station, you will want to know the unvarnished truth. If you are in the enviable position of interviewing the companies that do research, you need to know the following things:
-Are the conclusions what I want to read or need to see?
-How is the best way to assess the data provided?
-Will the data allow me to develop an action plan to grow my ratings?
If you want research to confirm your preconceived thoughts, skip the expense. If you want to maximize your return, learn how to critically read the data.
What is your action plan following the study? There should be a clear path to allow you to identify vulnerabilities, opportunities, and strengths. All of these are equally important.
Once you know your vulnerabilities, you can strategize to shore up your weaknesses. Once you know your opportunities, you can address them and create another path for your brand to succeed. Knowing and perhaps confirming your strengths allows you to use these as a base point for your brand’s continuing success.
Don’t mess up good research. These are wonderful windows on your station and community. They are key to helping you create a listener-focused experience that will support your station for years to come.
Don’t be frightened to have some of your personal conclusions destroyed. Is this about your ego or is it about your team, station, and market?

Peter Wilkinson Thiele is a weekly columnist for Barrett News Media. He currently serves as the program director, and morning host of Newstalk KZRG in Joplin, MO. Additionally, Peter has held programming roles in New York City, San Francisco, Little Rock, Greenville and Hunstville. He has also worked as a host, account executive and producer in Minneapolis, and San Antonio. You can reach him on Twitter at @PeterThiele.