You are sitting in a dark room alone, with the board operator in the next room. It’s just you, your microphone, and your thoughts. Your radio audience is a transient group of busy people who are stopping in and out of your broadcast.
I often have had conversations with hosts who mentally tell themselves that their listeners are there for every moment of the show. It’s sadly not true. There are some people listening for the entire show. They are either casually listening at work, talk radio addicts, or shut-ins. By the way, I love all three of those types of listeners, but they are not your average listeners. So, you need to know your place in the lives of real people. These people are transporting kids. Running errands on the way to work or on the way home. These commutes also can start or end at any moment of your broadcast. You have one job: capture ears for as long as possible.
Providing a listener-focused experience. Imagine being at a diner and a person coming up to greet you and a friend at a table. Do you leave the new person out of the conversation? No, you introduce your friend and fill the person in on the conversation that you are having. It is polite. Well, PPM says that people are likely to start listening to your show every minute that you are on the air. I am guilty of this and nearly every host is as well.
You are interviewing a guest, and you don’t do a reintroduction. “This is Congressman Jones who is supporting Jim Jordon on the Bob Roberts how on WXYX.” A quick line and that gets the constantly new listeners up to speed on your discussion.
When do you leave in the morning for work? I try to get out at 4:45, but sometimes I get out at 4:53. I am listening to my favorite station in the middle of a conversation. My guess is that your routine is very similar. I bet your listeners have exactly the same scenario every day. The quicker your listeners are in the loop, they are likely to stay longer. It’s all about getting the people who tune in to stay long. Music stations have it easier. If a person turns on the country station and if the individual hates the song, that country music fan might wait for the next song. If your fan is not in the loop, they are gone. If it is less than 5 minutes, you get no credit.
If you are in a diary market, it is preached to say the station’s name as much as possible. 40-70 times an hour is often mentioned. In PPM Markets, I have heard stations rarely state their name. Hey PPM people: What are you drinking right now? A Powerade? Look at how many times on your beverage the name of it is mentioned. I added up five mentions on the Powerade. I am currently sucking down Lipton Diet Citrus Green Tea. Lipton Tea is mentioned three times. Why so many? They want to create a brand identity in your skull. If your beverage mentions its brand name three to five times on a bottle, how many times does it take for an audio brand to hit their brains?
It is said that a commercial on your station takes a minimum of three times to create familiarity with the listener. Radio stations generally do not have huge advertising budgets these days. But you have an awesome signal to sell you to your listeners.
I’ll give you another analogy, The Institute for Family Studies says that you should date your spouse. Why? You are married or committed to each other. The data says that dating your spouse strengthens your relationship. Your brand needs to continue to romance your most dedicated fans. It’s all about reminding the audience of your role in their lives. It builds connectivity.
By the way, Nielsen’s research says that most people will mention your station’s signal, then call letters before mentioning your hosts. Not that your host shouldn’t mention their name, but signal and call letters mean more.
Have you ever been to a party where you knew only the host? There are 15 people who are strangers to you alone. Depending on the situation, it is easy to be a wallflower. The people are discussing their shared history, experiences, and families. You know nothing about them, and it is easy to withdraw from the situation.
Well, your radio station is like a party. People feel good that they were invited but want to be included. Include your listeners. Make it as easy to be a part of the discussion as quickly as possible. Since your audience is constantly changing, this should be a never-ending part of the show.
If this seems repetitive, ask your PD for the Time Spent Listening for your show. Let’s say that it is two hours a week. That means that the average listener is there 24 minutes a day. Now, this is why resetting is important. If you can get 30 minutes a day, your ratings will increase nicely.
Something for you to chew on: spend time thinking about how you can get five more minutes a day from every listener. Resets are just one factor.
Peter Wilkinson Thiele is a weekly columnist for Barrett News Media. He currently serves as the program director, and morning host of Newstalk KZRG in Joplin, MO. Additionally, Peter has held programming roles in New York City, San Francisco, Little Rock, Greenville and Hunstville. He has also worked as a host, account executive and producer in Minneapolis, and San Antonio. You can reach him on Twitter at @PeterThiele.
Why I’m Jumping Back Into Local TV
I want to join the fight for light that disinfects from the front lines. And there is no more advanced position than local news.
Yesterday, I started what I believe will be the final phase of my nearly 50-year career in broadcasting, spanning both radio and TV.
I have roamed the streets of San Francisco looking for breaking news as the late news reporter at KPIX-TV. I picked garlic in the fields of Gilroy to expose the terrible working conditions of California farmworkers for KCBS Radio.
In Chicago, I helped topple the democratic machine by exposing the dead voters registered in the Mayor’s race that tried to prevent Harold Washington — the city’s first black mayor — from winning an election.
Next stop? Los Angeles, where I covered the O.J. Simpson trial for KNBC, coverage that earned the station an Emmy and Golden Mic awards. It also earned me a ticket to NBC network news where I became a national correspondent for Tom Brokaw’s Nightly News. Our team picked up an Emmy for the flood and fire that destroyed Grand Forks, North Dakota, and led to assignments in New York for 9/11 and then off to the wars in Afghanistan and Iraq.
Next up were 18 intense years at ABC, where I served as 20/20 correspondent, Primetime correspondent, Senior Law and Justice correspondent, Senior National correspondent, and finally White House correspondent.
In 2020, after health issues, I retired and was offered the opportunity by Barrett News Media to write about the only true profession I have ever known. No longer bound by the rules of just the facts, I was invited to give my opinion on the junction of news and politics. I have enjoyed it and thank Jason Barrett — and you, the readers — for taking the time to follow my thoughts on the great institution of the news media.
But now it is time to return to actual journalism. I have been offered the privilege of reporting again. I have started a new adventure at KGTV ABC10 in San Diego. The location is ideal and the job as Senior Investigative Reporter will be a welcome challenge and a break from the retired life.
It also comes at a time when journalism is under attack by those who feel their opinions trump facts. (Pun intended).
So I want to join the fight for light that disinfects from the front lines. And there is no more advanced position than local news. I will be holding authorities and politicians to account. Keeping big business honest by protecting the little guy. I take pride in my career in journalism and I want young reporters to be proud as well. A free press unintimidated by would-be dictators is what is needed now more than ever.
So thanks, and once again, I will see you on TV.
Jim Avila serves as a weekly columnist for Barrett News Media. An Award-winning journalist with four decades of reporting and anchoring experience, Jim has served as Senior National Correspondent, 20/20 Correspondent, and White House Correspondent for ABC News. Prior to his time with ABC, he spent a decade with NBC News, and worked locally in Los Angeles and Chicago for KNBC, and WBBM. He can be found on Twitter @JimAvilaABC.
Is Oliver Stone the Michael Moore of 2024?
“They went too far in hating and in dumping on Trump. And people don’t like that in America. People don’t like dumping on. They did it too much.”
In mid-2016, Americans felt the tide turning — with the country rallying around a Donald Trump electoral victory — when liberal filmmaker Michael Moore predicted Trump would win Michigan and the election. Could Oliver Stone be on a similar path in 2024?
Moore was prescient. He heard the people and could sense their overwhelming sentiment. More than anything, he was sounding the alarm bells for his fellow Democrats for what he felt was about to happen.
Last week a media member may have unknowingly let free the 2024 canary in the coal mine, and interestingly, this canary may have been another controversial filmmaker.
Oliver Stone appeared on Bill Maher’s podcast, Club Random, last week and seemed to echo many of the same sentiments from Moore’s premonition eight years earlier.
“Well, I mean, he doesn’t concede elections,” Maher said, bringing up President Trump in the far-ranging, free-flowing conversation. “You know, ‘The elections only count if we win’ theory of government. Okay. Well, come on. You know, Trump, he still has not conceded the election. He has not conceded. He does not honor them.”
“I mean, do you know for a fact that he lost? I’m just curious,” Stone responded. “I just don’t know all of the facts.”
Maher seemed astounded.
“Well, I do. Is there a conspiracy theory that you don’t believe?” Maher asked Stone.
Perhaps Stone was referring to the piles of historical incongruencies and facts, all of which indicated a Trump 2020 win.
No sitting president in the modern era has received more votes for re-election than in his initial election and lost.
Of the 18 most dependable “swing counties” that normally indicate an electoral winner, Trump won 18 of 19. Yet, he lost the election.
No Republican had ever won Florida, Ohio, and Iowa – considered to be a broad cross-section of the American electorate – and lost. Until Trump.
It is difficult to put Oliver Stone in a political box. He has mostly seemed to favor the libertarian philosophy of less government intrusion. On occasion, he has been critical of Trump, while also acknowledging the former President’s ability to tap into populist sentiment that the two seem to share. Less war. Fewer government shackles. More individual and economic freedom.
“I’m just asking you. I’m not an expert on the election,” Stone told Maher. “I’m not a political junkie. You are. And you follow it very closely.”
“Alright then, I’ll give you the thumbnail sketch,” an agitated Maher said. “They tried it in like 60 courts. It was laughed out of every court, including by Republican judges. The people who saved this democracy were Republicans. Good Republicans. In states where Trump pressured them. Like the guy, the one he’s on trial for in Georgia. ‘Find me 11,000 votes.’ It’s on tape. A guy like that saying to him, ‘Sir, we just don’t do that here. I voted for you. I’m a Republican, but we just don’t do that.’ That’s what saved us. And they were Republicans.”
One of the most accurate political pollsters of the modern age, Richard Baris of Big Data Poll, posted on X that “Not even Oliver Stone buys it. Notice when (Bill Maher) tried to dismiss and refute his election concerns, he used a demonstrably false claim to ‘disprove’ it. Oliver, Bill is full of shit. It was not ‘tried’ in 70 courts. Judges used standing to dodge.”
Baris continued in another post, saying, “Also, (Bill Maher) grossly mischaracterized the phone call, using the common fake news talking points that Trump asked the (Georgia Secretary of State) to ‘find 11k votes’. Don’t be lazy, Bill. Read the transcript yourself. He was talking about signature verification and votes not properly scrutinized.”
In the podcast with Maher, Stone went on to say that he had major problems with the outcome of the 2000 election, which resulted in the victory of President George W. Bush. He similarly indicated that he didn’t think 2020 passed the smell test.
“I don’t know. I mean, you went through the 2000 election. That was horrifying to me, what happened when the Supreme Court closed that down.” Stone said.
“What should we do?” Maher asked. “Do we just keep counting votes forever? Or should we still be counting them now?”
“No. Count them correctly,” Stone responded. “Let’s just get rid of the electoral college. Let’s do a popular vote.”
Oliver Stone continued, calling out the media for their biased reporting in the era of Trump.
“I don’t know the facts,” Stone said. “And I think I would trust the accountants more than the politicians. And I’d like to know what the accountants, the guys who vote, who know the most about votes, who do the Electoral Commissions. I can’t take Biden’s word for it on anything.”
“Well, I mean, if there’s nothing that can be said or argued that would convince you,” Maher offered.
“I think what shocked people is that Trump got so many votes. You know, that was what was shocking. That he did so well compared to what he was expected to do,” Stone said. “Because we believed all the East Coast media.”
“Then why do you believe he could have lost?” Maher asked his guest about Biden.
“We believed all the East Coast media elite that he was going to fail and boom, they were wrong. We would love to see them being wrong, don’t we? The media elite,” Stone said. “They went too far in hating and in dumping on Trump. And people don’t like that in America. People don’t like dumping on. They did it too much.”
Bill Maher even agreed with Stone, admitting that the media no longer attempts to give a balanced, truthful reporting of the day’s events. In addition, neither mentioned the years-long, Democrat-led coup attempt that was designed to trick the public into thinking Trump was a Russian agent. Most of the mainstream media parroted the hoax.
“I was actually having this discussion about the CNN network recently. And, you know, I want there to be a CNN in the world. You know, something that I used to be able to count on. And I still do, some of it. Give it to me straight, Doc. Just give me the news,” Maher said.
“And, you know, they had this town hall with Trump about six months ago. And it was, they took a lot of flack for it. But he was adored by the audience who were Republicans, I guess, and independents. I think they said both. But whoever it was, they fucking loved him. And then the panel comes on after and they do nothing but shit on Trump and what a liar he is.”
Like Michael Moore eight years prior, Oliver Stone seemed to be sounding the alarm bell about what’s over the horizon, a mere 11 months from now. He concluded by drawing the analogy of Trump to a legendary baseball player who was famously banished from the game over gambling allegations a few decades ago.
“I think a lot of people liked him because he got dumped on so, so much. It’s like Pete Rose. You know, when he quit. Yeah. A lot of people started to resent the media for the dumping on Pete Rose.”
Oliver Stone is sounding the alarm. And the chirping canary very well may crescendo in 2024.
Rick Schultz is a former Sports Director for WFUV Radio at Fordham University. He has coached and mentored hundreds of Sports Broadcasting students at the Connecticut School of Broadcasting, Marist College and privately. His media career experiences include working for the Hudson Valley Renegades, Army Sports at West Point, The Norwich Navigators, 1340/1390 ESPN Radio in Poughkeepsie, NY, Time Warner Cable TV, Scorephone NY, Metro Networks, NBC Sports, ABC Sports, Cumulus Media, Pamal Broadcasting and WATR. He has also authored a number of books including “A Renegade Championship Summer” and “Untold Tales From The Bush Leagues”. To get in touch, find him on Twitter @RickSchultzNY.
How Did Trust in Media Reach All-Time Lows?
Somewhere along the line, Americans must agree on the facts, or we will continue to be a divided nation.
In my previous column, I wrote about Americans losing trust in the media.
Both conservatives and liberals can find ample examples to demonstrate why specific media sources are no longer trustworthy.
We have become a nation of two tribes. Each side has sources of news that it believes and considers the other side fake news or even propaganda.
The Economist and YouGov published a poll earlier this spring measuring how much trust Americans place in 56 media outlets, including social media.
Respondents were asked whether they “trust, distrust, or neither trust nor distrust” each media organization. The percentage of trust minus mistrust scores was calculated to create a “net trust score” for each.
Overall, The Weather Channel, arguably the only non-political entity measured, is the most trusted news source. It is ironic, considering how often we all complain about the “weather people” getting it wrong. Democrats (+64) and Republicans (+47) trust The Weather Channel.
The top four most trusted organizations were the same as the 2022 YouGov survey.
Here are the overall rankings of the 45 organizations published in the Economist-YouGov Poll.
- The Weather Channel +53
- Public Broadcasting Service (PBS) +30
- The BBC +29
- The Wall Street Journal +24
- Forbes +23
- The Associated Press +22
- ABC +21
- USA Today +21
- CBS +20
- Reuters +20
- NBC +19
- TIME Magazine +18
- The Washington Post +18
- National Public Radio (NPR) +16
- The Economist +16
- Business Insider +16
- The Guardian +15
- C-SPAN +14
- The New York Times +12
- Newsweek +12
- The New Yorker +10
- Bloomberg +10
- The Atlantic +10
- The National Review +8
- CNN +7
- New York Post +7
- The Hill +7
- Yahoo News +7
- Newsmax +6
- Axios +6
- Politico +6
- MSNBC +5
- One America News (OAN) +4
- The Washington Examiner +4
- Fox News +3
- The Federalist +3
- Slate +3
- Al Jazeera +1
- The Daily Beast +1
- HuffPost +1
- BuzzFeed News ±0
- Daily Kos −1
- Breitbart News −3
- The Daily Caller −4
- Infowars −16
Note: People who say the media organization is neither trustworthy nor untrustworthy, or that they don’t know, are not included in the calculation.
The differences between Democrats and Republicans are remarkable. In general, Republicans have less trust in the media overall.
Republicans have the most trust in Fox News and positive trust only in Fox News, the New York Post, and The Wall Street Journal.
Independents have a slight degree of trust in most news organizations, while Democrats have a significant degree of confidence in most of the media groups measured, except for Fox News.
|Organization||Democrat Net Trust||Independent Net Trust||Republican Net Trust|
|New York Post||+18||-1||+3|
|New York Times||+53||+8||-30|
|Wall Street Journal||+42||+19||+9|
Republicans and Democrats see information through completely different filters. The results for the entire survey, including crosstabs, can be found here.
Somewhere along the line, Americans must agree on the facts, or we will continue to be a divided nation. The media needs to do its part to bridge the divide.
Andy Bloom is president of Andy Bloom Communications. He specializes in media training and political communications. He has programmed legendary stations including WIP, WPHT and WYSP/Philadelphia, KLSX, Los Angeles and WCCO Minneapolis. He was Vice President Programming for Emmis International, Greater Media Inc. and Coleman Research. Andy also served as communications director for Rep. Michael R. Turner, R-Ohio. He can be reached by email at an[email protected] or you can follow him on Twitter @AndyBloomCom.