If you keep up with the trades, you likely saw a recent story about a radio study conducted by Dentsu (a major agency network, although if you read their description of what they do, you would be hard-pressed to determine whether they have anything to do with advertising).
The study showed that audio advertising, whether radio, podcasts, or ad-supported streaming music, yields greater attention than other forms of media. The three biggest radio groups (iHeart, Audacy, and Cumulus) all participated as partners in the study.
Obviously, this is great news for the radio business. The fact that the study was conducted under the aegis of a major agency network should lend more credibility and as the economy may be headed toward a recession, major advertisers will demand more bang for their buck. Radio is a great investment, not only for reach, but now attention as well.
That the three biggest radio groups were directly involved is wonderful and the other participants from the content side were Spotify, SiriusXM, and Amazon Music. Is there one major company missing from this list? Should Nielsen Audio have been involved in at least some sort of supporting role?
During my time at Arbitron, the company funded many industry studies, most of which didn’t give the company a whole lot of credit. I remember Thom Mocarsky, who did a great job of dealing with the press and shareholder relations over many years, fuming over the “Edison studies”. Yes, Larry Rosin and his excellent group at Edison did plenty of solid studies, but Arbitron paid for them and didn’t receive a whole lot of thanks in the industry.
There were also a few very special studies that I was involved in over the years. Two were with Jacobs Media and in Fred’s nimble way of marketing, these were “The Bedroom Project” and “Goin’ Mobile”. Both were unusual because they were ethnographic studies, a technique the industry had not seen before. And they weren’t cheap to do, but I found a way to pull the money out of my budget each time (I had padded the Media Rating Council audit budget just a bit) and now that the statute of limitations is up, I’ll fess up to budget shenanigans on behalf of the industry we served.
Both of these studies were groundbreaking. The Bedroom Project in 2007 was the first time that the industry could watch listeners on video in their own homes speaking out and showing us how they used or didn’t use radio. We wanted to get at a younger group because even 16 years ago, we were concerned about where that potential audience was going. It was also a rare opportunity to see Fred Jacobs in a suit and tie.
Three years later, “Goin’ Mobile” arrived after probably taking a couple of years off of Paul Jacobs’ life due to having to ride around with some of the study’s subjects. Again, the industry received a video glimpse of how people were using radio and audio in their cars as they were on the move. We were given the opportunity to look into the future.
Fast forward a year and Kevin Wolfson, one of our reps at the time, gave me a call about a problem he was having in the Gainesville, Florida market. Gainesville is unique, not only because it’s the birthplace of both Tom Petty and Don Felder, but because the University of Florida owns a couple of commercial stations they were still running at the time and were Arbitron clients. They wanted to do something with Arbitron, so I was brought in (it always helps to bring a Ph.D. along when you’re meeting with academics). We discussed some ideas, the result being a major study that never had the publicity I felt it deserved, Class of 2015.
Arbitron and eventually Nielsen financed what was probably the first longitudinal (across time) study of its kind. Dr. Sylvia Chan-Olmsted, a UF faculty member, an excellent researcher, and a fellow Michigan State Ph.D., was in charge. We took a sample of 150 incoming UF freshmen in the fall of 2011 and followed them to graduation. Sure, we lost a few over time but saw some amazing trends.
The final version of the study was presented just once, at the last Nielsen Audio Client conference in December 2015. We knew about the growth of Spotify over Pandora well before the market did and of course, we knew that college students didn’t spend very much time with broadcast radio.
Because of those results, we weren’t able to go public based on concerns that the negative results may upset some of the company’s clients. We had planned annual update presentations, but only one was ever done at a conference in Berlin, Germany in 2012. The assumption was that the trade press wouldn’t pick up on that presentation.
These were all great studies, but here’s my point: Have we seen any studies of this magnitude in recent years? Has Nielsen spent any money to fund a study or two that might help the industry? Arbitron used to see it as an obligation to radio because if radio grew, Arbitron grew with it.
To Nielsen’s credit, they did finish up with the Class of 2015, due in no small part due to the fact that Nielsen’s COO at the time was a distinguished alum of, you guessed it, the University of Florida College of Journalism!
If you had the budget today, what do you think would make a great study to help the radio industry better understand where the audience is headed and what to do about it? That’s not to say that nothing has gone on in the meantime.
Edison has completed a number of studies and Fred and company do regular surveys for the industry, but the demise of the Client Conferences (formerly the Consultant Fly-In) and the NAB Radio Show as a standalone event has limited the opportunity to disseminate a major study in front of a large in-person group. Zoom can handle thousands of people, but it’s not the same.
Thanks to the Big Three for participating in a study that may well bring more money to the industry. But for programmers, what’s the next great idea, and who will pay to see it come to fruition?
Let’s meet again next week.
One of the radio industry’s most respected researchers, Dr. Ed Cohen writes a weekly column for Barrett News Media. His career experiences include serving as VP of Ratings and Research at Cumulus Media, occupying the role of VP of Measurement Innovation at Nielsen Audio, and its predecessor Arbitron. While with Arbitron, Cohen spent five years as the company’s President of Research Policy and Communication, and eight years as VP of Domestic Radio Research. He has also held the title of Vice President of Research for iHeartMedia/Clear Channel, and held research positions for the National Association of Broadcasters and Birch/Scarborough Research. Dr. Ed always enjoys hearing your thoughts so please feel free to reach him at [email protected].
The Time is Right For Rupert Murdoch to Leave, But Is it Right For Fox News?
Murdoch may have never wanted to retire but there’s probably no reason for him to stay. His work is finished.
The writers of Succession couldn’t write the script we saw come into full display on Thursday. Out of nowhere, one of the most consequential media leaders of our time decided to resign. Rupert Murdoch will ride off into the sunset having left a legacy that has changed media and the state of our democracy forever.
Rupert Murdoch has elected presidents, changed mindsets, and caused hysteria and pandemonium for billions of people over the course of his career. It may not be hyperbolic to say he is one of the few media titans who could’ve had a direct impact on your personal life. Whether you love him or hate him, he was successful at the machine he wanted to create. He has decisively been a shadow emperor of the Western world for the past 20-40 years.
Because of the blueprint he has set in stone, don’t expect Fox News to ever change, even if he isn’t at the helm any longer. The fact is that numbers don’t lie. Fox News commands retransmission fees that are comparable to ESPN, TNT, and the USA Network without carrying any live sporting events. It is one of Fox’s biggest revenue generators despite losing an epic lawsuit to Dominion. It is one of the networks keeping the cable bundle alive and will help prolong it as much as possible because of its existing base.
Speaking of its base, the fact that it has a base in the first place speaks volumes. Fox News has something every other network on television only envies: super fans. There have been pitfalls along the way over the past three or four years but in general, Fox News finds a way to consistently beat its opponents in the demo as well as in overall viewers.
The network has had to switch out hosts for various reasons over the past couple of years but because of its formula of storytelling and team building, viewers don’t leave in droves.
It may not be journalism but it is the perfect way to keep allegiances and it has worked for Fox. Whether it was his tabloids, his syndicated shows, or his news network, Rupert Murdoch has always insisted on creating an environment of “Us vs. Them” for a group of people whose unique diversity is often underestimated. Murdoch has consistently found a way to turn anger and fear into dollars and if it ain’t broke, why fix the Fox?
The successor taking over for Rupert Murdoch also isn’t an unfamiliar seed of discomfort and madness. Lachlan Murdoch has had a say and has been in discussions about Fox’s direction for decades. Some reports say that his own way of thinking is to the right of his father. If there is any child of Rupert’s who supports the path of destruction and illusion that Fox News has created over time, it’s Lachlan.
One of the few problems that Fox may face is purely logistical. It has been reported that Lachlan enjoys living in Australia more than the United States. Operating a television behemoth from another continent could be risky, especially after the behemoth has allowed anchors to vomit election lies on screen and allegedly commit sexual assault off-screen. But that shouldn’t affect the network’s ability to operate because Lachlan has already been serving as co-chair even before this week’s announcement.
One of the biggest reasons you shouldn’t expect Fox to change is because they’re the only network that has broken the code. Newsmax, Megyn Kelly, Glenn Beck, and Tucker Carlson have tried or are trying. But they haven’t been successful. They achieved a level of prosperity in their own right but their numbers and margins of profitability are nowhere close to what Fox News makes. Their concurrent reach cannot even be compared.
The closest rival that has been able to penetrate some sort of mainstream relevance, although exclusively online, is The Daily Wire. And yet even with Ben Shapiro’s respective empire, it will be hard to match what Fox makes because of the business model Fox falls under. There isn’t any imminent competition that could drag Fox down and truly challenge the amount of viewers they receive or the kind of money they make.
Murdoch may have never wanted to retire but there’s probably no reason for him to stay. His work is finished. His worldview has a daily effect on the lives of billions. As the business models for media continue to change, it’s better to leave at the top than to try to solve the next problem.
Titans like Bob Iger and Mark Thompson could look back at Murdoch’s decision years ago and wonder why they didn’t leave as a champion as he did. Unless there was a pie coming at his face during a hearing in the United Kingdom, one of the biggest strengths of Rupert Murdoch is that he always knew when the time was right.
Jessie Karangu is a weekly columnist for BNM, and graduate of the University of Maryland with a bachelor’s degree in journalism. He was born and raised in Baltimore, Maryland but comes from Kenyan roots. Jessie has had a passion for news and sports media and the world of television since he was a child. His career has included stints with USA Today, Tegna, Sinclair Broadcast Group and Sightline Media. He also previously wrote a weekly column for our sports media brand, Barrett Sports Media. Jessie can be found on Twitter @JMKTVShow.
What News/Talk Can Learn From A Sports Host Like Mad Dog Russo
How are you taking the news that is relevant in our space and making it stand out to the audience and making it relatable to your audience?
Sports media had one of its best viral moments in recent memory this week when Chris “Mad Dog” Russo shared his Saturday college football plans with the audience of ESPN’s First Take.
Russo was talking with Stephen A. Smith and Marcus Spears about this weekend’s game between Colorado and Oregon when Molly Qerim told Russo to share with the rest of the panel his plans for the weekend.
Russo went on to describe his Saturday afternoon, blow-by-blow, which included a cocktail and “half a THC gummy” for the noon ET games. After the first slate of games, Russo planned to make a call to his bookie, place a $10,000 bet on Colorado to beat Oregon, and then another cocktail, along with the “other half” of his gummy.
It was pure entertainment from Russo. He wasn’t trying too hard, it wasn’t over the top, but it was brilliant content.
The clip has been viewed millions of times since it aired because it was real, relatable, honest, funny, self-deprecating and delivered perfectly.
Only a handful would have seen or heard this clip, other than those watching the show in real-time, had they just done the standard “media talking heads break down the big college football game of the weekend”. But to Russo’s credit, he likely understands in today’s media landscape that the die-hards who want a full Oregon-Colorado breakdown can get that in a ton of different places in 2023. What’s he going to bring that’s unique, different, and stands out? And that’s exactly what he did.
As it pertains to news/talk radio, or news media at large, how do you have that Mad Dog-Gummy moment? It doesn’t need to literally be you talking about taking gummies before the next GOP debate on September 27th (although anything that helps get through one of those disasters would be welcomed). But how are you taking the news that is relevant in our space and making it stand out to the audience and making it relatable to your audience?
While it’s anecdotal, whenever I bump into KCMO listeners, the biggest feedback on the show is not my takes on Trump, Biden, Kansas City city council, or anything else for that matter, it’s, “I like when you talk about your girls.”
I have two daughters, four and two, who are absolutely incredible, entertaining, and yes, nightmare toddlers sometimes. When it’s relevant and topical, I will bring them up. I talk about them far less than the news, but they’re the “topic” that always gets the organic feedback.
Like Russo’s moment, it gives the audience insight into who we are as people, beyond what we think about the topic(s) of the day.
This doesn’t mean that a four-hour show should be about your weekend plans or your kids throwing up in their beds at night (although I could rip off a few of those stories and kill a few segments). But picking and choosing those moments will help you stand out in an overcrowded media landscape where the audience has options galore and needs more reasons than ever to come back to you and your show.
Give them insight into not just you the host/personality, but you the person.
I can’t think of the last time cable news or news talk had a viral moment like Mad Dog Russo. But maybe you can be next.
Pete Mundo is the morning show host and program director for KCMO in Kansas City. Previously, he was a fill-in host nationally on FOX News Radio and CBS Sports Radio, while anchoring for WFAN, WCBS News Radio 880, and Bloomberg Radio. Pete was also the sports and news director for Omni Media Group at K-1O1/Z-92 in Woodward, Oklahoma. He’s also the owner of the Big 12-focused digital media outlet Heartland College Sports. To interact, find him on Twitter @PeteMundo.
A News/Talk Radio Autopsy After the BNM Summit
The news/talk audience is getting older. This is somewhat self-inflicted. We are still doing our shows in the same template Rush Limbaugh innovated in 1987. Time to change it up.
After the inaugural BNM Summit, I was more excited about our industry after the two-day event. Radio in many ways is a solitary pursuit.
Teamwork is sometimes not a factor in a morning show with a cast. You walk into the studio, put on the headphones, turn on the mic and go. I needed some excitement, some good news, and the chance to meet new friends and renew longtime relationships. I got it.
As an industry, we have been pummeled by bad headlines: some of which are self-inflicted, and some are challenges for our future. If you believe the headlines, smelting lead would be a better career choice. I don’t believe that, and you shouldn’t either. While smelting lead seems like an exciting career other than the whole lead poisoning thing, perhaps that is better than radio station break room coffee.
Have you ever considered how bad radio station coffee is? I don’t drink it. I drink a pot of my own before I strut into the office. Perhaps, it is time to call any reputable health inspector in to inspect that thicker than tar swill.
Radio is a terrific profession. How many jobs provide more laughs than broadcasting? It is fun. I have worked a bit outside the radio industry. Real-world jobs suck. Our stations develop awesome advertising campaigns for clients. Why not us? We don’t publicize our strengths. Podcasts are great, but when did a podcast raise money for the local foster children? When did a podcast show up at a client’s office with a smile and donuts? TikTok? Those Chinese Communist bastards are poisoning our kids. YouTube? Cool content, but the Google-owned platform is as likely to build commonalities with your neighbors as a lion is likely to lay down with a lamb.
Radio is a cool job. One where you can make a difference. It’s not exactly like Mother Theresa…. but it’s better than being an influencer on Instagram.
I am ranting.
You know who I am sick of? The radio coroner gang. Radio still reaches a majority of the American public. Your local big network TV affiliates may reach less than 40% of the public. They are no longer a big deal. Don’t give them any respect. Those jerks don’t deserve it, except for that pretty reporter who would be lucky to be my next wife. I know that I am old enough to be her dad, but hey, old dudes need love, too.
Radio is vital and needed. Radio needs to look itself in the mirror and say “We are essential”. I was in the room in Nashville with men and women who see a future. The BNM Summit delivered that.
By the way, the brother and sisterhood at the BNM Summit was strong. I haven’t been hugged this much since a family reunion. I wish that you could have been there. It was amazing. I really was pumped up. We matter. You matter. Your ideas are important.
We have challenges. We need to address issues with Gen Z and the generations to follow them. Radio does have issues with innovation. We run the same clocks that we did in 1970. We sweep the corners, which is stupid and does not reflect actual radio listening. If you are in a PPM market and are sweeping the corners, reevaluate your tune-ins per hour. Look at that carefully. So, your host comes out of the break at :27, and news is at “30. I guarantee your tune-out rate is through the roof.
You need 5 minutes of continuous listening to get credit. A listener is as likely to start listening at 23 minutes past the hour than almost any other time. Yet, we still sweep the corners. It’s insane. You may not like PPM. It is a fair assessment, but adapt or die. We have not adapted to PPM and radio has been using this technology for well over a decade.
The news/talk audience is getting older. This is somewhat self-inflicted. We are still doing our shows in the same template Rush Limbaugh innovated in 1987. Time to change it up. PPM gives us tools. If you delight in being a political insider, you are going to demo old. Go to a political event. It is geezer-rific. Talk about the interests of a 45-year-old. You can beat this. You have the tools, you have the data, and you have the talent.
I was watching a YouTube video on East St. Louis. That city in Illinois is now one of the most violent places in the USA. It was not always that way. East St. Louis was once a vibrant community with a bustling downtown, strong industry, and a great future. The community got complacent, and the employers started to leave. The city was not focused on growing and it has become a shell of the great place it was at one time.
Radio needs to look at that. What is next? Where is the innovation? How do we change the momentum? It’s all up to us. There are thought leaders in our industry reading this. These are brilliant people. I don’t claim to have the answers, but I know where we need to focus.
Being in the room with amazing leaders in the radio industry brought me more excitement. The BNM Summit was exactly what I needed. I could not be more enthusiastic about our future. Am I naïve? Perhaps. Do I understand the power of radio? Absolutely.
The power is in your hands. May every moment on your radio station essential.
Peter Wilkinson Thiele is a weekly columnist for Barrett News Media. He currently serves as the program director, and morning host of Newstalk KZRG in Joplin, MO. Additionally, Peter has held programming roles in New York City, San Francisco, Little Rock, Greenville and Hunstville. He has also worked as a host, account executive and producer in Minneapolis, and San Antonio. You can reach him on Twitter at @PeterThiele.